Escalation Rule Wizard - Wizard Navigation

The Escalation Rule Wizard displays the following wizard screens:

Screen	What it does
Welcome	Starts the process of the Escalation Rule wizard configuration
General Properties	Provides the escalation with a name and description
Rule Template	Provides a basis for configuring the escalation
Escalate After	Configures the escalation after action
Escalate On	Configures the escalation on action
Working Hours	Configures the working hours that should be used
Action Template	Configures the action that should be performed
Default Action	Configures the default template that can be edited via the View Action Code function for customization purposes
E-mail Settings	Configures the e-mail settings for the e-mail that will be sent to the destination user
Message Body	Configures the message body for the e-mail that will be sent to the destination user
Advanced Settings	Configures the Advanced Settings of the configuration
Redirect Action	Configures the Redirect action
Goto Action	Configures the Goto action
Expire Activity	Configures the Expire action