Step 7: Team B rejects and sends document to Team A

In this step, the final reviewer in Team B decides the document still needs more work, and they send it back to Team A to action. Because the Assign a task action is already set up for the reviewer in Team B, we just need the workflow to change state to the Team A reviewer again.

1

Set next state

  1. Click the Logic and Flow category in the action toolbox, select the Set next state action and drag it to the Rejected branch of the Assign a task action in Team B.
  2. Do one of the following to open the Action configuration window.

    • Double-click the action.
    • Click on the action and then click Configure.

2

Set the next state to Team A

  1. In the Action configuration window, open the Set next state drop-down and select Team A from the list.
  2. Click Save.

The workflow moves back to the Team A when the Team B reviewer rejects the task.

Follow along

This is what your workflow looks like at this point in the solution:

Next step:

Step 8: Team B gives final approval and sends email to initiator