Tenant and user details

  An administrator role or designer role is required. For information, see User roles.

In the Tenant and user details page, you can do the following tasks:

• View the information about your Nintex Automation Cloud user account, the tenant, and the license in use.

• Access the tenancy usage in Nintex Customer Central.

• Select AI feature settings.

Tenant and license information

Your license type and expiry details are displayed in the Tenant and license information section. For details about all the license and packages, see Licensing and packages.

Access the Tenant and user details page

• On the top navigation bar, click Settings.

  The Tenant and user details page appears, listing details of your tenancy.

Usage details

Click Customer Central to access your license entitlement and usage information in Nintex Customer Central. Customer Central is a self-service portal that you can use to request license keys and see contracts and entitlements, product usage, and more.

Published workflows that are not limited action workflows are counted towards your workflow usage. Each tenant has a subscription entitlement to determine how many production and development workflows can be published. The type of the workflow or the assigned use is selected when publishing the workflow.

Some actions are considered as non-billable actions and are not counted towards the action count in a workflow.

Important: Limited action workflows and a billable action count are not applicable to the new Nintex Automation licensing types. Each completed instance in a production tenant counts toward workflow usage under the new licensing types. For information about the new licensing, see Licensing and packages.

AI features

Note: By enabling these features, you agree that they are integrated with a generative-AI system and may contain errors. Use is voluntary and at your own risk. Nintex may suspend or modify access at-will. For more information, see Legal Disclaimer.

1. Select the AI features that you want enabled in your tenant and used in the designer.

   • Forms Generator. For more information, see Create a form using the AI generator.

   • Nintex Assistant (Forms only). For more information, see Create or edit a form using the AI Assistant.

   • PDF Converter. For more information, see Create a form from a PDF.

   • Auto-translation support. To use auto-translation support, you must first enable language translation settings under Form settings. For more information, see Language translation.

   • Smart Response Detection: Select the check box to use AI to automatically assess and interpret task responses in the Assign a task to multiple users action. For more information, see Smart response detection.

2. Click Save.

Custom tenant branding

  A global administrator role is required. For information, see User roles.

Customize your tenant by replacing the Nintex logo with your company logo in the top navigation bar on all pages. Adding a logo can increase brand familiarity for your participant users. The logo will be displayed at a maximum height of 34 pixels and a maximum width of 280 pixels in the header. If the image that you upload is larger than this, it will be scaled to fit the space.

1. Click Browse and select a logo image that meets these guidelines:

   • Must be .bmp, .jpg, .jpeg, .png, or .webp image format.

   • Must not be larger than 100 KB.

   • Use a landscape-oriented logo for optimal display.

   • Use a white logo with a transparent background, or an opaque background if the colors do not contrast.

2. Click Save.

   The logo is displayed in the top navigation bar on all My Nintex, Automate, Designer, and Settings pages. "Powered by Nintex" is displayed in the bottom left corner on all pages.