K2 Workspace - Out of Office Tab

Out of Office Overview

How To Topics: Out of Office - Forward User and Out of Office - Exception User

Watch a short video on how to setting Out of Office rules in the K2 Worklist Web Part (Length 5 minutes). This video was created using the K2 Worklist Web Part in SharePonit but the principles remain the same when using Out of Office in Workspace.

The K2 Out of Office feature enables a user to share specific or all their K2 Worklist items with other users. The user (out of office participant) will be able to share all work items with designated colleagues, or alternatively create exception rules for specific work items to be shared with specific users. The column called Original Destination on the K2 Worklist will allow users to differentiate between their own, and the absent user's K2 Worklist items.

This functionality ensures that important and urgent work items receive prompt attention, regardless of someone being absent.

Benefits of using K2 Out of Office

Allows the sharing of worklists between users according to rules and conditions determined by the out of office user
Managers and Administrators can share user worklists depending on availability and workload
The Out of Office user can still access and process the worklist items shared with colleagues
Out of Office can be configured either within K2 Workspace, SharePoint, SharePoint 3.0 Central Administration or in a Process Portal site

How K2 Out of Office works

Existing and new K2 Worklist items are shared with a designated alternative as specified by the configured Out of Office settings.