Post-installation fixes

This topic describes fixes to be done post installation:

Install Nintex Bot Chrome Extension

After you install Nintex RPA Central and Nintex Bot, you must install the Nintex Bot Chrome Extension if you want to target and automate interacting with elements in Google Chrome or Microsoft Edge (Chromium based) web pages. The Nintex Bot Chrome Extension can be installed on Google Chrome and Microsoft Edge.

Set Microsoft Internet Explorer 11 browser compatibility

When using Nintex RPA Central with Microsoft Internet Explorer 11, you may see the Nintex RPA Central layout displaying incorrectly. You must adjust the browser compatibility view settings to correct the display.

  1. Start MicrosoftInternet Explorer.
  2. Click the Settings gear and select Compatibility View settings from the menu.
  3. The Compatibility View Settings window displays.

  4. Clear the Display intranet sites in Compatibility View check box.
  5. If needed, remove the nintex.com website reference from the Websites you've added to Compatibility View list.
  6. Close the Compatibility View Settings window.

Your Nintex RPA Central browser will refresh and correctly display.

Automate Nintex RPA Central authentication

When starting Nintex RPA Central, you may get a window asking for your sign in credentials. You can adjust the local intranet security settings to automate sign in when starting Nintex RPA Central.

  1. Open the Windows settings from the Windows menu.
  2. Search for and select Internet Options in Windows Settings.
  3. The Internet Properties window displays.

  4. Select the Security Tab, click the Local Intranet icon, and then click the Custom level button.
  5. The Local Intranet - Security Zone window displays.

  6. Scroll down to User Authentication -> Logon and select Automatic Logon only in the Intranet zone.
  7. Click OK to close all open windows.
  8. Click OK or Apply for any windows that display.

You will now be automatically authenticated when starting Nintex RPA Central.

Update a Nintex RPA Central license key

You can edit the license key if you want to update the license details.

  1. On the top navigation bar, click Settings.

  2. Click License and subscription in the side navigation menu.
  3. In the License information section, to the right of the License key field, click > Edit.
  4. Edit the License key field and click Update. The license key is updated.

Can't reach localhost

In certain instances, an installation of Nintex RPA Central will return an error message: This site can't be reached, localhost refused to connect.

To fix this issue and connect to the localhost, ensure:

  • The latest version of Nintex RPA Central is installed by going to the Product Releases page (registration required).
  • The Nintex RPA Central service is running.
  • You are using a certificate with a private key.

To verify your installation of Nintex RPA Central is using a certificate with a private key:

  1. Open Windows settings from the Windows menu and search for Manage computer certificates.
  2. The Certificates - Local Computer window displays.

  3. Expand the Personal folder and click Certificates.
  4. Double-click the certificate from the list that matches the certificate you used in your installation of Nintex RPA Central.
  5. The Certificate window displays.

  6. Click the Details tab and scroll down to Thumbprint to verify the thumbprint of the certificate matches the thumbprint of the certificate you used in your installation of Nintex RPA Central.

  7. Click the General tab and verify that the certificate provides you with a private key corresponding to the certificate.



If you can't find a certificate in the list that provides you with both a private key and the thumbprint value of the certificate you are using in Nintex RPA Central, you will need to either create or obtain a certificate with a private key as described in the CA information for your Network Administrator section of HTTPS certificate configuration.

Backup and restore

Final step:

Get started with Nintex RPA Central