Web browser support

Nintex Promapp

Web browsers with full support

Browser Version
Google Chrome on Windows Latest release
Microsoft Internet Explorer on Windows 11
Microsoft Edge (Legacy) on Windows Latest release
Microsoft Edge Chromium on Windows Latest release
Mozilla Firefox on Windows Latest release
Safari on Mac OS X Latest release

Web browsers with partial support

Browsers with partial support should work as expected, but it is likely that all functionality may not work as intended.

Browser Version
Safari on iOS (for example: iPad or iPhone) Latest release

Minimum screen resolution

  • The minimum screen resolution is 1024px by 768px. The zoom level should be set to 100%.
  • The full version can be viewed on tablets and mobile devices. A view-only mobile version can be viewed on smartphones or tablets with an option to switch to full view. The minimum resolution for mobile devices is 320px by 480px.
  • For smartphones, Nintex Promapp works best on HTML 5 browsers with 320 px by 480px resolution.

Embedding content in other websites

  • Nintex Promapp widgets and minimode links can be embedded into another website, for example: SharePoint sites. For more information, see SharePoint integration.

  • Additional security standards have been implemented for cookies which impacts content that is displayed within an iFrame. This relates to the SameSite cookie attribute which indicates whether a cookie can be used across sites. If this has not been configured correctly or cannot be interpreted by the browser then it results in the user seeing a log in page.

  • There is a known issue with particular browser versions that are based on the Chromium code base. This includes Google Chrome v51-v66, Safari and embedded browsers on Mac OS 10.14 and all browsers on iOS 12. These issues have been fixed in later versions of Google Chrome 67 and Safari on iOS 13.

  • Nintex Promapp supports the secure-by-default approach implemented by Google Chrome 80.

Nintex Promapp browser support FAQs

  • Close every instance of the browser currently running. Make sure that no instance of the browser is left in memory.
  • Open the browser on a blank page. If your browser's homepage is Nintex Promapp, close this tab and open a new blank tab.
  • Open the Clear browsing data dialog using Ctrl+Shift+Del (Mozilla FireFox, Microsoft Internet Explorer and Google Chrome).
    • Microsoft Internet Explorer: Select or ensure that the Temporary Internet Files check box is selected and then click Delete.
    • Mozilla Firefox: Ensure that the Time range to clear field is set to Everything, the Cache check box is selected and click Clean now.
    • Google Chrome: make sure that the Clear data from this period field is set to Everything, the Empty the cache check box is selected and click Clear browsing data.
    • Safari: Click the Safari button > Preferences > Advanced tab and select the Check the Show Develop Menu in the Menu Bar box and close the window. Click on Develop > Empty Cache.

 

See Nintex Promapp for mobile and tablet.

For every new release version of Nintex Promapp, we test on the latest version of the browsers listed in the above sections.

You might be running compatibility mode (Microsoft Internet Explorer Only). Try changing the setting so Nintex Promapp is not displayed in compatibility mode. For more information, see Disable compatibility mode.

Nintex Workflow Cloud

Web browsers with full support

Browser Version
Google Chrome on Windows Latest release
Microsoft Internet Explorer on Windows 11
Mozilla Firefox on Windows Latest release
Safari on Mac OS X Latest release

Web browsers with partial support

Browsers with partial support should work as expected, but we do not guarantee that all functionality will work as intended.

Browser Version
Microsoft Edge on Windows Latest release
Safari on iOS (for example, on iPad) Latest release

Nintex for Office 365

The following web browsers are supported.

Important: Nintex apps on Microsoft 365 will no longer support Internet Explorer 11 from August 17, 2021.

Nintex Workflow for Office 365

Browser Version
Internet Explorer 11
Google Chrome Latest
Mozilla Firefox Latest
Microsoft Edge (Chromium) on Windows Latest

Nintex Forms for Office 365

Important: New responsive forms will no longer support Internet Explorer 11 from February 1, 2021.

Browser Version

Microsoft Internet Explorer on Windows

 11
Google Chrome on Windows Latest
Mozilla Firefox on Windows Latest
Safari on Mac OS X Latest
Microsoft Edge (Chromium) on Windows Latest
Safari on iOS (for example, on iPad) Latest

Nintex for SharePoint 2019

The following browsers are supported:

Important: Beginning March 9, 2021, Microsoft Edge (Chromium) will be supported and Microsoft Edge Legacy will no longer be supported.

Browser Version
Microsoft Internet Explorer 11
Microsoft Edge Legacy Latest release

Google Chrome

Latest release

Mozilla Firefox

Latest release

Safari (for Mac)

Latest release

Nintex for SharePoint 2016

The following browsers are supported:

Important: Beginning March 9, 2021, Microsoft Edge (Chromium) will be supported and Microsoft Edge Legacy will no longer be supported.

Browser Version
MicrosoftInternet Explorer 11
Microsoft Edge Legacy Latest release

Google Chrome

Latest release

Mozilla Firefox

Latest release

Safari (for Mac)

Latest release

Nintex for SharePoint 2013

The following browsers are supported:

Important: Beginning March 9, 2021, Microsoft Edge (Chromium) will be supported and Microsoft Edge Legacy will no longer be supported.

Browser Version
Microsoft Edge (EdgeHTML - Legacy) Latest release
Microsoft Internet Explorer 11
Google Chrome Latest release
Safari (for Mac) Latest release
Mozilla Firefox Latest release

Nintex Analytics

Web browsers with support

Browser Version
Google Chrome on Windows Latest release
Microsoft Internet Explorer on Windows 11
Microsoft Edge (Legacy) on Windows Latest release
Microsoft Edge Chromium on Windows Latest release
Mozilla Firefox on Windows Latest release
Safari on Mac OS X Latest release

Nintex RPA Central

Web browsers with full support

Browser Version
Google Chrome Latest release
Microsoft Internet Explorer 11
Microsoft Edge Latest release

Nintex Drawloop DocGen for Salesforce

This topic describes the web browser information for Nintex Drawloop DocGen in both Salesforce Lightning and Classic unless otherwise stated.

Web browsers with full support

Web browsers with full support are recommended by Nintex.

Browser Version
Google Chrome on Windows Latest version
Mozilla Firefox on Windows Latest version

Safari on Mac OS

 Latest version
Google Chrome on Mac OS Latest version

Web browsers with partial support

Use browsers with partial support at your own discretion. Nintex does not guarantee that all functionality will work as intended.

Browser Version Notes
Microsoft Internet Explorer on Windows 11 See Disable compatibility mode in Internet Explorer 11 to use this partially-supported browser in Salesforce Classic

Microsoft Edge on Windows

 Latest version (on Chromium) Developer Console is not supported

Disable compatibility mode in Internet Explorer 11

To use Internet Explorer 11 when using Nintex Drawloop DocGen in Salesforce Classic, you need to do the following in order to use the browser.

  1. Click the Gear icon (tools) in the top right corner of Internet Explorer, select Compatibility View Settings, and clear the Display intranet sites in Compatibility View option.
  2. Click Close.

Note: You must restart your browser for the changes to take effect.

Nintex Drawloop DocGen for mobile users

Currently, Nintex Drawloop DocGen for mobile users is only supported by using the Salesforce1 Mobile App. You must enable the Drawloop DocGen Lightning Component in a Lightning Action for to enable mobile use. To enable Nintex Drawloop DocGen mobile users, do the following:

Note: Perform these instructions in the Salesforce Classic Experience.

Create an action

Create an action on the object you want users to generate documents from in Salesforce1:

  1. From Setup, take one of the following actions:

    • If you're working with a standard object, type Buttons, Links in the Quick Find box, then click Buttons, Links, and Actions for the object you want to work with.

    • If you're working with a custom object:

      1. Enter Objects in the Quick Find box, then click Objects for a list of custom objects in your organization.

      2. Click the custom object you want to work with, and then click Buttons, Links, and Actions.

  2. Select New Action.

  3. For Action Type, select Lightning Component.

  4. For Lightning Component, select Loop:RunDdp.

  5. For Height, enter 250px.

  6. For Label, enter Generate Documents. This is the button users select to generate documents.

  7. For Name, use the default value provided or type a name.

  8. Select Change Icon.

  9. For Lookup, type runddpaction, press Enter, and then select RunDDPActionIcon.

  10. Click Save.

Update your page layout

Add the action you created for the DocGen Lightning Component to the page layouts of the object for which it was created. To add an action to a page layout on standard or custom objects, do the following:

  1. From Setup, take one of the following actions:

    • If you're working with a standard object, type Page Layouts in the Quick Find box, then click the page layout of the standard object to which you want to add an action to generate documents.

      Example: If you wanted to add the action to the Account object, you would click Page Layouts under Accounts.

    • If you're working with a custom object:

      1. Enter Objects in the Quick Find box, then click Objects for a list of custom objects in your organization.

      2. Click the custom object you want to work with, and then click Page Layouts.

  1. On the page layout related list for the object you selected, click Edit next to the page layout to which you want to add the action.

  2. On the palette, select one of the following options:

    • Quick Actions

    • Salesforce1 Actions

  1. In the list of available action elements, select the action you created and drag it to the to one of the following areas on the page layout:

    • Quick Actions in the Salesforce Classic Publisher

    • Salesforce1 and Lightning Experience Actions

Note: If Salesforce1 and Lightning Experience Actions is not editable, Salesforce uses the actions in Quick Actions in the Salesforce Classic Publisher.

  1. Click Save. Users can now generate documents from Salesforce1.

Nintex App Studio

Web browsers with support

Browser Version
MicrosoftInternet Explorer on Windows 11
Google Chrome on Windows Latest release
Mozilla Firefox on Windows Latest release
Safari on Mac OS X Latest release
Microsoft Edge on Windows Latest release
Safari on iOS (for example, on iPad) Latest release