Web browser support
Nintex Promapp
Web browsers with full support
| Browser | Version |
|---|---|
| Google Chrome on Windows | Latest release |
| Microsoft Edge Chromium on Windows | Latest release |
| Mozilla Firefox on Windows | Latest release |
| Safari on Mac OS X | Latest release |
Web browsers with partial support
Browsers with partial support should work as expected, but it is likely that all functionality may not work as intended.
| Browser | Version |
|---|---|
| Safari on iOS (for example: iPad or iPhone) | Latest release |
Minimum screen resolution
- The minimum screen resolution is 1024px by 768px. The zoom level should be set to 100%.
- The full version can be viewed on tablets and mobile devices. A view-only mobile version can be viewed on smartphones or tablets with an option to switch to full view. The minimum resolution for mobile devices is 320px by 480px.
- For smartphones, Nintex Promapp works best on HTML 5 browsers with 320 px by 480px resolution.
Embedding content in other websites
-
Nintex Promapp widgets and minimode links can be embedded into another website, for example: SharePoint sites. For more information, see SharePoint integration.
Why do I get a log in page when accessing content using an iFrame?
-
Additional security standards have been implemented for cookies which impacts content that is displayed within an iFrame. This relates to the SameSite cookie attribute which indicates whether a cookie can be used across sites. If this has not been configured correctly or cannot be interpreted by the browser then it results in the user seeing a log in page.
-
There is a known issue with particular browser versions that are based on the Chromium code base. This includes Google Chrome v51-v66, Safari and embedded browsers on Mac OS 10.14 and all browsers on iOS 12. These issues have been fixed in later versions of Google Chrome 67 and Safari on iOS 13.
-
Nintex Promapp supports the secure-by-default approach implemented by Google Chrome 80.
Nintex Promapp browser support FAQs
How do I clear the browser cache?
- Close every instance of the browser currently running. Make sure that no instance of the browser is left in memory.
- Open the browser on a blank page. If your browser's homepage is Nintex Promapp, close this tab and open a new blank tab.
- Open the Clear browsing data dialog using Ctrl+Shift+Del (Mozilla FireFox, Microsoft Internet Explorer and Google Chrome).
- Microsoft Internet Explorer: Select or ensure that the Temporary Internet Files check box is selected and then click Delete.
- Mozilla Firefox: Ensure that the Time range to clear field is set to Everything, the Cache check box is selected and click Clean now.
- Google Chrome: make sure that the Clear data from this period field is set to Everything, the Empty the cache check box is selected and click Clear browsing data.
- Safari: Click the Safari button > Preferences > Advanced tab and select the Check the Show Develop Menu in the Menu Bar box and close the window. Click on Develop > Empty Cache.
What specific browser versions have been tested?
For every new release version of Nintex Promapp, we test on the latest version of the browsers listed in the above sections.
Nintex Workflow Cloud
Web browsers with full support
| Browser | Version |
|---|---|
| Google Chrome on Windows | Latest release |
|
Microsoft Edge Chromium on Windows |
Latest release |
| Mozilla Firefox on Windows | Latest release |
| Safari on Mac OS X | Latest release |
Web browsers with partial support
Browsers with partial support should work as expected, but we do not guarantee that all functionality will work as intended.
| Browser | Version |
|---|---|
| Safari on iOS (for example, on iPad) | Latest release |
Web browser requirements
-
Cookies must be enabled in your web browser.
-
Ensure your web browser is not in Incognito or Private mode. When browsers are in Incognito or Private mode, third-party cookies are generally blocked and some Nintex Workflow Cloud features may not run properly.
For more information on third-party cookies, see your browser's privacy and security settings.
Nintex for Office 365
The following web browsers are supported.
Important: Nintex apps on Microsoft 365 will no longer support Internet Explorer 11 from August 17, 2021.
Nintex Workflow for Office 365
| Browser | Version |
|---|---|
| Google Chrome on Windows | Latest |
| Mozilla Firefox on Windows | Latest |
|
Microsoft Edge Chromium on Windows |
Latest |
Nintex Forms for Office 365
| Browser | Version |
|---|---|
| Google Chrome on Windows | Latest |
| Mozilla Firefox on Windows | Latest |
| Safari on Mac OS X | Latest |
|
Microsoft Edge Chromium on Windows |
Latest |
| Safari on iOS (for example, on iPad) | Latest |
Nintex for SharePoint 2019
The following browsers are supported:
| Browser | Version |
|---|---|
| Google Chrome on Windows | Latest release |
| Microsoft Edge Chromium on windows | Latest release |
| Mozilla Firefox on Windows | Latest release |
| Safari (for Mac) | Latest release |
Nintex for SharePoint 2016
The following browsers are supported:
| Browser | Version |
|---|---|
| Google Chrome on Windows | Latest release |
| Microsoft Edge Chromium on windows | Latest release |
| Mozilla Firefox on Windows | Latest release |
| Safari (for Mac) | Latest release |
Nintex for SharePoint 2013
The following browsers are supported:
| Browser | Version |
|---|---|
| Microsoft Internet Explorer | 11 |
| Google Chrome on Windows | Latest release |
| Microsoft Edge Chromium on windows | Latest release |
| Mozilla Firefox on Windows | Latest release |
| Safari (for Mac) | Latest release |
Nintex Analytics
Web browsers with support
| Browser | Version |
|---|---|
| Google Chrome on Windows | Latest release |
| Microsoft Edge Chromium on Windows | Latest release |
| Mozilla Firefox on Windows | Latest release |
| Safari on Mac OS X | Latest release |
Nintex RPA
Web browsers with full support
| Browser | Version |
|---|---|
| Google Chrome | Latest release |
| Microsoft Edge (Chromium) | Latest release |
Web browsers with partial support
| Browser | Version |
|---|---|
| Microsoft Internet Explorer* | 11 |
*Microsoft Internet Explorer 11 is not supported in Nintex RPA Central. It is supported in Nintex Bot, but only when used with one open tab.
Nintex Drawloop DocGen for Salesforce
This topic describes the web browser information for Nintex Drawloop DocGen in both Salesforce Lightning and Classic unless otherwise stated.
Web browsers with full support
Web browsers with full support are recommended by Nintex.
| Browser | Version |
|---|---|
| Google Chrome on Windows | Latest version |
| Mozilla Firefox on Windows | Latest version |
|
Safari on Mac OS |
Latest version |
| Google Chrome on Mac OS | Latest version |
Web browsers with partial support
Use browsers with partial support at your own discretion. Nintex does not guarantee that all functionality will work as intended.
| Browser | Version | Notes |
|---|---|---|
| Microsoft Internet Explorer on Windows | 11 | See Disable compatibility mode in Internet Explorer 11 to use this partially-supported browser in Salesforce Classic |
|
Microsoft Edge on Windows |
Latest version (on Chromium) | Developer Console is not supported |
Disable compatibility mode in Internet Explorer 11
To use Internet Explorer 11 when using Nintex Drawloop DocGen in Salesforce Classic, you need to do the following in order to use the browser.
- Click the Gear icon (tools) in the top right corner of Internet Explorer, select Compatibility View Settings, and clear the Display intranet sites in Compatibility View option.
- Click Close.
Note: You must restart your browser for the changes to take effect.
Nintex App Studio
Web browsers with support
| Browser | Version |
|---|---|
| Google Chrome on Windows | Latest release |
| Mozilla Firefox on Windows | Latest release |
| Safari on Mac OS X | Latest release |
| Microsoft Edge on Windows | Latest release |
| Safari on iOS (for example, on iPad) | Latest release |