Slack

The Slack action posts a message to a Slack channel. Slack is not required to be installed in order to use this action. For more information on this third-party application, go to Slack.com.

Note: The Actions Quick Reference provides a complete list of actions that you can print for easy reference.

Create a Slack action

  1. Set up a Slack connection.

  2. On the Actions list, click Interactionand then click Slack.

  3. Enter the Slack Channel where you want the message to post. Optionally, click the Magic Wand to use the Expression Builder.

  4. Enter the Message that you want to post in the Slack channel. Optionally, click the Magic Wand to use the Expression Builder.

  5. If needed, select a Color for the Slack message. Optionally, click the Magic Wand to use the Expression Builder.

  6. Select Burst if you want to temporarily allow bursts of messages over the one message per second per channel limit. Keep in mind that if you continue to exceed this limit with bursts over longer periods of time, Slack will begin rate limiting.
  7. Click Rules to refine the rules for targeting the technology. For more information, go to Action rules.

  8. Select the Culture System.

  9. If needed, adjust the Run error task settings to fine tune how the action runs.

    • Run error task: A botflow containing an error task automatically runs the error task in the event of an error. If the botflow does not contain an error task, the botflow stops in the event of an error.
    • Stop on error: The botflow stops in the event of an error.
    • Ignore errors: The action is skipped in the event of an error and the botflow attempts to execute the next action.
  10. (Optional) Add Notes to document special instructions or functionality.

  11. Toggle the run switch to Run and click OK to execute and save the action.

  12. Note: The run switch is set to Run by default. To create or modify this action without executing it, click the slider to change the option to Don't Run.  For more information, go to Action Builder.