Tenant and user details

  An administrator role or designer role is required. For information, see User roles.

In the Tenant and user details page, you can do the following tasks:

  • View the information about your Nintex Automation Cloud user account, the tenant, and the license in use.

  • Access the tenancy usage in Nintex Customer Central.

Jump to:

Tenant and license information

Your license type and expiry details are displayed in the Tenant and license information section. For details about all the license and packages, see Licensing and packages.

Access the Tenant and user details page

  • On the top navigation bar, click Settings.

    The Tenant and user details page appears, listing details of your tenancy.

Usage details

Click Customer Central to access your license entitlement and usage information in Nintex Customer Central. Customer Central is a self-service portal that you can use to request license keys and see contracts and entitlements, product usage, and more.

Published workflows that are not limited action workflows are counted towards your workflow usage. Each tenant has a subscription entitlement to determine how many production and development workflows can be published. The type of the workflow or the assigned use is selected when publishing the workflow.

Some actions are considered as non-billable actions and are not counted towards the action count in a workflow.

Important: Limited action workflows and a billable action count are not applicable to the new Nintex Automation licensing types. Each completed instance in a production tenant counts toward workflow usage under the new licensing types. For information about the new licensing, see Licensing and packages.

Limited action workflows are not counted towards the workflow allowance for the tenant. A workflow is considered a limited action workflow when it has five or less billable actions and does not include any of the following actions:

  • Call a workflow

  • Start a Nintex RPA LE botflow

  • Call a web service

  • Custom Xtension actions

Note: A workflow that includes any of the above listed actions will not be considered a limited action workflow even if the workflow has less than five actions.

Non-billable actions are actions that are not counted towards the action count in a workflow. For example, if a workflow has four billable actions and two non-billable actions, the action count of the workflow will be four as the non-billable actions are not counted.

The actions listed below are non-billable workflow actions:

  • Log to instance details
  • Nintex Insights Beacon
  • Nintex Insights Beginning beacon
  • Nintex Insights Ending beacon
  • Pause for duration
  • Set instance name

Custom tenant branding

  A global administrator role is required. For information, see User roles.

Customize your tenant by replacing the Nintex logo with your company logo in the top navigation bar on all pages. Adding a logo can increase brand familiarity for your participant users. The logo will be displayed at a maximum height of 34 pixels and a maximum width of 280 pixels in the header. If the image that you upload is larger than this, it will be scaled to fit the space.

  1. Click Browse and select a logo image that meets these guidelines:

    • Must be .bmp, .jpg, .jpeg, .png, or .webp image format.

    • Must not be larger than 100 KB.

    • Use a landscape-oriented logo for optimal display.

    • Use a white logo with a transparent background, or an opaque background if the colors do not contrast.

  2. Click Save.

    The logo is displayed in the top navigation bar on all My Nintex, Automate, Designer, and Settings pages. "Powered by Nintex" is displayed in the bottom left corner on all pages.

Section Field (or column) Description
Tenant and license information Tenancy name Subdomain of the Nintex Automation Cloud tenancy URL. For example, "safalo" is the subdomain of the tenancy URL https://safalo.workflowcloud.com.
  Tenancy ID Identifier of the Nintex Automation Cloud tenancy.
  Edition

Indicates the edition of the currently active license. Possible values are Standard, Trial, Enterprise, and Enterprise Execution.

  Expiry Expiration date of the indicated license.
  Region

Location of the data center where your tenant resides.

Your details Name Name of record for your user account.

 

Email

Email address of record for your user account.

 

User ID

Identifier of record for your user account.

  Roles Your role in the Nintex Automation Cloud tenant.

Usage details

 

View your tenant's usage details on Nintex Customer Central.