Alerts

An administrator role is required. For information, see User roles.

The instance alerts page lists alert notification settings. You can select who gets notified when workflow instances fail.

Note:

Alerts are only sent for failures in published production workflow. No alerts are sent for failures of development workflows.
Alerts are sent as emails to the email address associated with the Nintex Automation Cloud user.
Only a maximum of 12 alerts are sent per hour. This hourly maximum for alerts per user reduces the risk of too many emails in the case of an unhealthy or badly formatted workflow. The hourly maximum, which resets every hour, on the hour, corresponds to the five-minute polling interval used in most cases.

Update alert settings

On the top navigation bar, click Settings.

The License and subscription page is displayed, with options on the left.
On the left, click Alerts.

The instance alerts page is displayed.

Select the users you want to send instance alerts to when a workflow instance fails.

Your changes may take up to one minute to apply.

Selection	Description
The most recent editor of the workflow	Sends instance alerts to the user who last published the workflow.
Workflow owners	Sends instance alerts only to the owners of the workflow. To view the workflow owners and assign workflow permissions, see Manage workflow permissions.
Select users	Sends instance alerts only to the users you select. Designer role is required to receive notifications.