Zendesk - Delete a ticket

The Zendesk - Delete a ticket action A tool for building the processes, logic, and direction within workflows. Actions are the steps the workflow performs to complete a process. deletes a ticket in Zendesk.

For more information about Zendesk, go to Zendesk.

Before you begin: 

Jump to:

Configure the Zendesk - Delete a ticket action

  1. Add the action to the workflow and open the action configuration panel. For more information, see Add an action to the workflow.

  1. Select a Connection. If you do not have a connection, see Add a connection.
  2. In Ticket ID, select the variable that stores the ID of the ticket you want to delete.

Delete a ticket action fields, buttons, and settings

Field

Description

Variable types

Connection Credentials and other settings that enables workflows to communicate with external systems, services, or applications. It's required to pass data between the workflow and the indicated service, which could be a cloud service, business application, or content store.

The Zendesk connection to use for deleting the ticket.

(n/a)

Ticket ID

Variable that stores the ID of the ticket you want to delete.

Integer