The Zendesk connector Service used to define a connection required for associated actions and start events. Examples include Salesforce and Box. Method of integration to cloud services, business applications and content stores. is used to create connections for Zendesk start events and actions.
Zendesk is used by customer support teams to manage tickets. For more information on Zendesk, see the company website.
In the context of Nintex Automation Cloud, Zendesk is a connector Service used to define a connection required for associated actions and start events. Examples include Salesforce and Box. Method of integration to cloud services, business applications and content stores..
Receive method: Polling Periodic checkin method to pass information about an event between Nintex Automation Cloud and the indicated service. The current interval is five minutes. For example, the start event Salesforce - Update record (for account) checks Salesforce for account updates every five minutes. Only the most recent update at the time of polling is captured. NOTE: API usage may be limited by the connector service and current account type. Contact the service to determine API usage limitations.
Create a Zendesk connection
Note: Your browser-stored credentials are accessed to create connections. Either clear credentials from browser memory or make sure the stored credentials are for the intended environment.
Create a connection from the connections page or from the action configuration panel when configuring the action. For information about creating connections and assigning permissions, see Manage connections.
Complete the following fields when creating the connection:
In this field
Select or enter the following
|A user-friendly name for your new connection
The subdomain in your Zendesk URL. Example: acme (for a Zendesk URL of https://acme.zendesk.com)