Instances

An instance is an occurrence of a workflow. Use the Instances page to:

  • Find workflow instances of interest.
  • Terminate instances that you don't want to run any longer.
  • Drill down to instance details to determine which activities remain.

By default, this page shows running workflow instances initiated during the last five days. For each workflow instance, the list indicates the name of the associated workflow, and the initiated and completed dates.

Note: The Instances page lists instances for your workflows and those shared with you. Users with the Administrator role can see instances for all workflows across the tenancy.

Jump to: 

Access the Instances page

  1. On the top navigation bar, click Automate.

  2. On the left, click Instances.

Resubmit workflows

You can resubmit a workflow instance with a Failed or Completed status. The workflow is resubmitted with the same start data as the original and a new instance of the workflow is created.

The original instance and the resubmissions are grouped together and shown in a drop-down list in the Instances page with the latest submission at the top.

You can easily see a history of all resubmissions of an instance by expanding this drop-down list or in the Instance history section on the Instance details page.

Note: Any instance that is resubmitted will always run the latest version of the published workflow. This allows a designer to resolve any issues with their workflow and resubmit them.

There are several ways you can resubmit a workflow:

  • Resubmit one or multiple instances from the Instances page. Follow the instructions below to resubmit through the Instances page.

  • Resubmit a single instance from the Instance details page.

  • Business owners of workflows can resubmit an instance of a workflow from the Workflow tracking page in My Nintex.

  • Resubmit a submitted form from My Nintex. This can be from anywhere in My Nintex that gives access to the original form submission, such as from the Dashboard, Form submissions page, or via a task.

Important: 

Submission of files when resubmitting workflows is impacted by theFile upload storage setting selected at the time the original instance is completed. If the setting selected is:

  • For 7 days after workflow instances complete: If the resubmission is done more than 7 days after the original instance is completed and the file is referenced in the workflow, the workflow will fail because the file has been deleted. If resubmission is done within the 7 after the instance is completed, the workflow runs as expected because the file is still available.

  • Indefinitely: Resubmission is not impacted because the file is stored and available when the workflow is resubmitted.

Resubmit a workflow from the Instances page

  1. Open the Instances page.

    The instances are displayed. If there are any instances that have been resubmitted, the original instance and resubmitted instances are shown together in a drop-down list.

  2. Click Select to resubmit. Check boxes are enabled to select instances with Failed or Completed status.
  3. Select the check boxes next to the instances that you want to resubmit. You can select multiple instances.
    Note: 
    • The Resubmit button is enabled when at least one instance is selected.

    • When you select instances the number of instances selected is shown in brackets on the Resubmit button.

    • If you select an instance with resubmitted versions, only the latest instance is resubmitted.

    • For form based instances the form is resubmitted on behalf of the original submitter and will be displayed in the original submitters Form submissions list in My Nintex.

    • You can select a maximum of 50 instances.

  4. Click Resubmit.

The resubmission starts and a message is displayed showing the progress of the resubmission. The instance is resubmitted with the same start data. You can continue to work in Nintex Workflow Cloud while the resubmission is in progress.

Important: The resubmission fails if you end the session before it's completed.

After the instance is resubmitted a new instance of the workflow starts. The new instance and original instance are grouped and shown in a drop-down with the latest submission at the top. View the Status column to see the progress of the instance. The Status is shown as Starting till the instance starts.

Find and terminate instances

Drill down to instance details

  1. On the Instances page, click one of the search links:
    • Started last 5 days
    • Failed last 5 days
    • Running 5 last days
    • Custom filter
  2. Click the name of the instance that you want to view (instance names are listed in the first column).
  3. The Instance details page appears. To go back to your search results, click Back to instances at the top of the page.