Instances

1. On the top navigation bar, click Automate.

2. On the left, click Instances.
3. In the Filters section, click Custom filter, complete the search parameters that you want, and then click Apply filter.

   You can also click any of the default search links:

• Started last 5 days
• Failed last 5 days
• Running last 5 days

For more information on Custom filter, see Custom filter fields and selections.

1. On the top navigation bar, click Automate.

2. On the left, click Instances.
3. Click Select to terminate.
4. Select the check boxes to the left of instances that you want to terminate. You can select multiple instances.
5. Click Terminate.

You can also terminate instances from the Instance details page.

You can manually delete instance data from completed, terminated, or failed workflows. This deletion method is useful when you have a set of workflows that do not have many running instances. Deleting instance data from workflows also deletes all of the start data, tasks, and files associated with the workflows. If instance data is manually deleted, the form files will also be deleted regardless of the File upload storage configuration. Once instance data is deleted, it cannot be restored.

For workflow designers and developers to delete instances, an administrator must have turned on the Instance data retention setting. For more information, see Manage instance data. Administrators can manually delete instance data at any time.

1. On the top navigation bar, click Automate.

2. On the left, click Instances.
3. Click Select to delete.
4. Select the check boxes to the left of instances that you want to delete. You can select up to 50 instances to delete at one time.

   Note: You can only select the most recent instance of a resubmitted instance. Deleting a resubmitted instance will delete all instances linked to that resubmitted instance.

5. Click Delete. Instances may take some time to delete.

You can automatically delete instance data from completed workflows. You cannot automatically delete instance data from terminated or failed workflows. This deletion method is useful when you have workflows that complete many instances per day (up to 10,000 total instances per hour). Deleting instance data from workflows also deletes all of the start data and tasks associated with the workflows. If a workflow is configured to automatically delete instance data, the form files will also be deleted regardless of the File upload storage configuration. Once instance data is deleted, it cannot be restored. Instances may take some time to delete after they are completed.

For workflow designers and developers to delete instances, an administrator must have turned on the Instance data retention setting. For more information, see Manage instance data. Administrators can manually delete instance data at any time.

To automatically delete instances of an individual workflow, change the Instance retention setting for the workflow. For more information, see Change instance retention settings.