Logging configuration

Logging features of the product are separated into installation logging and runtime logging. Installation logging starts automatically when the Setup Manager begins installing the product. Runtime logging occurs when the environment is operational, is configurable and (except for host server logging) can be enabled or disabled.

Use this topic to see the available system logging options in the product, and use the links to learn more about configuring these logging outputs. You may need to enable and/or configure logging to obtain the necessary log output for your requirement; the linked topics contain more information about the configuration and output of these logging features.

See the article KB003293: Auditing and Logging for more information on the these and other logging outputs as well as auditing features in the product.
Certain log outputs or log detail settings can negatively affect the performance of your environment. Depending on your requirement, you may need to enable logging output to troubleshoot an issue and then disable logging output once the issue is resolved. Contact Nintex K2 Product Support if you need assistance on enabling or interpreting log output.
Log Type Automatically Enabled? Configurable? Notes
Installer Yes No The installation trace log starts when you run the Setup Manager. Use the installation log for error reporting and to troubleshoot an installation.
Host Server Console Mode No Yes Run the Host Server in console mode to see real-time activity in the product Host Server. This is useful when troubleshooting performance issues, authentication issues and issues when the product service fails to start
Host Server Yes Yes Enable and configure logging on the product application server to output different levels of logging information to different target locations. Levels of logging detail and output locations are determined by the configuration of this logging feature.
SmartObject Server No Yes Outputs logging information about runtime execution of SmartObjects. Typically used to investigate or troubleshoot SmartObject execution and.
Active Directory User Manager No Yes Outputs logging information specific to the Active Directory User Manager. Typically used to investigate or troubleshoot issues with Active Directory.
Workflow REST API and OData API No Yes Outputs logging information for the Workflow REST API and the SmartObjects OData API. Typically used to investigate or troubleshoot issues with these APIs, such as when custom code attempts to use these services.
SmartForms Runtime Website No Yes Outputs logging information regarding the runtime use of SmartForms. Typically used to debug Forms and Views.
Error handling, logging and new rendering configuration settings for the PDF Converter Service No No Outputs information specific to the K2 PDF Converter SmartObjects.
Workspace (Mobile) Yes No

Event logs for the Workspace (Mobile) app for iOS and Android are available in each app. Logging starts when the mobile application launches.
Workspace for Android System Logs
Workspace for iOS

It's recommended that you restart the IIS server using the iisreset command, and restart the product Server service after you have made changes to config files.