Web browser support

This topic describes the web browsers officially supported by Nintex Process Manager.

On this page:

Web browsers with full support

Browser Version
Google Chrome on Windows Latest release
Microsoft Edge Chromium on Windows Latest release
Mozilla Firefox on Windows Latest release
Safari on Mac OS X Latest release

Web browsers with partial support

Browsers with partial support should work as expected, but it is likely that all functionality may not work as intended.

Browser Version
Safari on iOS (for example: iPad or iPhone) Latest release

Minimum screen resolution

  • The minimum screen resolution is 1024px by 768px. The zoom level should be set to 100%.
  • The full version can be viewed on tablets and mobile devices. A view-only mobile version can be viewed on smartphones or tablets with an option to switch to full view. The minimum resolution for mobile devices is 320px by 480px.
  • For smartphones, Nintex Process Manager works best on HTML 5 browsers with 320 px by 480px resolution.

Embedding content in other websites

  • Additional security standards have been implemented for cookies which impacts content that is displayed within an iFrame. This relates to the SameSite cookie attribute which indicates whether a cookie can be used across sites. If this has not been configured correctly or cannot be interpreted by the browser then it results in the user seeing a log in page.

  • There is a known issue with particular browser versions that are based on the Chromium code base. This includes Google Chrome v51-v66, Safari and embedded browsers on Mac OS 10.14 and all browsers on iOS 12. These issues have been fixed in later versions of Google Chrome 67 and Safari on iOS 13.

  • Nintex Process Manager supports the secure-by-default approach implemented by Google Chrome 80.

Browser support FAQs

  • Close every instance of the browser currently running. Make sure that no instance of the browser is left in memory.
  • Open the browser on a blank page. If your browser's homepage is Nintex Process Manager, close this tab and open a new blank tab.
  • Open the Clear browsing data dialog using Ctrl+Shift+Del (Mozilla FireFox and Google Chrome).
    • Mozilla FireFox: Ensure that the Time range to clear field is set to Everything, the Cache check box is selected and click Clean now.
    • Chrome: make sure that the Clear data from this period field is set to Everything, the Empty the cache check box is selected and click Clear browsing data.

    • Safari: Click the Safari button > Preferences > Advanced tab and select the Check the Show Develop Menu in the Menu Bar box and close the window. Click on Develop > Empty Cache.

See Nintex Process Manager for mobile and tablet.

For every new release version of Nintex Process Manager, we test on the latest version of the browsers listed in the above sections.