Resume

This article provides information on the following topics:

Note: The Actions Quick Reference provides a complete list of actions that you can print for easy reference.

What is the Resume Action?

The Resume Action clears the last error that occurred in the script, then resumes at the specified location.

Creating a Resume Action

Select Flow Actions to expand the Action list. Select the Resume Action from the Actions list to display the Action Builder.

When creating a Resume Action, you will have several options for controlling how the Botflow should resume. Choose from the following:

  • Skip the Action - Continue by skipping the Action that caused the error
  • Retry the Action - Continue by retrying the Action that caused the error
  • Go to Start - Rewind to very beginning of the Botflow and run the Botflow again
  • Go to Top - Rewind to beginning of the current Task, and continue running the Botflow from there
  • Go to Bottom - Skip to the bottom of the current Task, and continue running the Botflow from there
  • Go to End - Skip to the end of the Botflow.  This option is useful if you are running a Botflow with database records and you wish to skip the current record
  • Go to Label - Continue at a specific Label in the task where the error occurred.  If this option is selected, you will be required to specify the name of the Label where the Botflow should resume
  • Go Forward - Continue forward to a specific Label in the Botflow. Unlike the Go to Label option, the Go Forward option is not restricted to a Label in the Task in which the Error occurred
  • Go Backward - Rewind backwards to a specific Label in the Botflow. Unlike the Go to Label option, the Go Backward option is not restricted to a Label in the Task in which the Error occurred

If the Go to Label option is selected, you will be required to supply the name of the Label . When selecting the Go Forward or Go Backwards options, you will have an additional option to supply the Taskname containing the Label you wish to navigate to.

Optionally add Notes to the Action to document any special instructions or functionality. When the Run Switchis set to Run, the action will be executed after clicking OK.

Note: The run switch is set to Run by default. To create or modify this action without executing it, click the slider to change the option to Don't Run.  For more information, see Action Builder.

Click the OK button to save the Action.

When is this Action Ignored?

The Resume Action will be ignored in the following scenarios:

When the Action is located in a Task that is not designated to Run on Error.

Note: Read the Understand Ignored Actions article for a better understanding of ignored Actions.