Nintex Bot is offline

If a Nintex Bot has an “Offline” status or “Waiting for Available Bot” is displayed in Instances, follow these steps to troubleshoot and enable the Nintex Bot:

  1. End the Nintex Bot task.

    1. Right-click on the Windows Start menu and select Task Manager.
    2. Right-click on Foxtrot64, Foxtrot, or Nintex Bot (the Nintex Bot application) and select End task.
    3. Right-click on Nintex RPA LE Chromium Channel and select End task.
    4. Right-click on RPA Starter and select End task.

  2. Ensure that you have Windows administrative permissions and restart the Nintex Bot service.

    Note: If you do not have Windows administrative permissions, contact your IT staff for help.

    1. Right-click on the Windows Start menu and select Computer Management.
    2. Open Services and Applications.
    3. Click Services.
    4. Right-click on the Nintex Bot service and then click Restart.
  3. Open Nintex RPA Central, click Dashboard, click Bots, and refresh the page.

    The Status column displays Ready and you can run botflows.