Licensing limits

Important:  Some users may have legacy licensing agreements that differ from the tiers outlined below. If you are unsure which license tier applies to your organization, please contact your account manager.

Process Manager licensing defines limits and entitlements based on your subscription tier. These limits determine how many processes, users, and add-ons are available in your environment.

Process Manager subscriptions are offered in the following tiers:

  • Essentials: This package is suited to customers who are just getting started or have basic requirements.

  • Professional: Designed for small and medium businesses.

  • Expert: Designed for customers with more complex requirements who require a full range of features. Provides all features in the Essentials and Professional packages, plus additional features.

  • Enterprise: Designed for enterprise-sized customers. This is a full-featured package with the flexibility of user-based licensing.

Process and user limits

The number of processes and users available depends on your subscription tier.

Limit type Essentials Professional Expert Enterprise
Included Processes 150 500 1,500 Fair use
Included Users 150 500 1,500 Fair use
Minimum Users None None None 250

Note:  Archived, unpublished, and outdated processes and process models count toward your organization's total process allocation. Additional processes and users can be purchased. Contact your Nintex representative for details.

Fair use policy

For Enterprise tier subscriptions, fair use is defined as up to 10 processes per purchased user license. Process usage is pooled across all users in your organization.

Add-on features

The following add-on features and modules are included or available depending on your subscription tier:

Add-on Essentials Professional Expert Enterprise
Risk and Compliance Optional Optional Included Included
Improvement & Incident Management Available as an add-on Available as an add-on Available as an add-on Optional paid add-on
Training Management Available as an add-on Available as an add-on Available as an add-on Included

Process Capture

Available as an add-on Available as an add-on Included Included
AI Model to Map Converter Not available Available as an add-on Included Included
AI Process Generator Included Included Included Included

Product capabilities by tier

Product feature Essentials Professional Expert Enterprise
Process variants Not available Included Included Included
BPMN modeling Not available Included Included Included
Visio import (into models) Not available Included Included Included
Generate workflow from process Not available Not available Included Included
Process & document approval workflow Not available Included Included Included
OData reporting APIs Not available Included Included Included

Support and environments

Feature Essentials Professional Expert Enterprise
Support Level Standard Standard Premium Premium
Production Environments 1 1 1 1

Note:  Additional production environments and non-production environments can be purchased as add-ons. Contact your Nintex representative for details.

Overage and billing

  • For Essentials, Professional, and Expert tiers, overage charges may apply if you exceed your included process or user limits. Overages are charged quarterly.
  • Archived, unpublished, and outdated processes and process models are included in total process counts.
  • Pricing and entitlements are subject to change. Refer to your subscription agreement for current terms.

For questions about your specific licensing agreement or to purchase additional capacity, contact your Nintex account manager.

For more information on how to delete a process, please see Archive, Delete or Restore a process