Setting Up the Email Server

Due to a recent upgrade in Microsoft, multi-factor authentication (MFA) is now necessary. To configure Microsoft 365 authentication in Azure without MFA, see Modern Authentication in Azure.
For detailed instructions for adding IMAP and POP3 permissions, see Microsoft Authentication.

To access the Email Server Settings:

  1. Go to Settings > Email Server Settings > Server configuration

  1. In the Email Server section, enter the settings required to access the outgoing email server and account.:

    • Choose the Type.

    • Fill in the Server address.

      When inputting the Server address in the Console, remove the suffixes to prevent errors.

      For example, Server address: https://outlook.office365.com/EWS/Exchange.asmx should be written as: https://outlook.office365.com.

    • Fill in the Server port.

    • Check if you want to use SSL.

  2. Enter the From email address from which notifications will be sent.

  3. Set up the Account info - You can enter info Set up manually, select From credentials vaults, or select login Anonymous (if using an SMTP server).

  4. (Optional) Verify your settings: Specify an email address to which to send a text email, and click Send a test email.

  5. (Optional) Configure Notifications: Specify the event types on which you would like to receive notifications.