We're updating some of our product names. Nintex Kryon RPA will soon be Nintex RPA. You may see both product names in our help pages while we make this change.

Remove the Current Console Configuration

If your current version is 19.3 or below, follow these instructions as part of the upgrade procedure. Otherwise, this procedure isn't relevant to your upgrade.

Nintex RPA v19.3 introduced major changes to the structure of the IIS websites and applications that serve Nintex Console. For this reason, if you are upgrading from a version prior to 19.3, it is highly recommended that you delete the Console configuration applicable to prior versions and allow the RPA Server installation package to install Console with the new structure.

Follow these steps in Internet Information Services (IIS) Manager to remove the current Console structure:

In the left-side panel (Connections), under Sites:
1. Right-click the Console site, and select Remove
2. Right-click the WebAPI site, and select Remove

If you are upgrading from Console/ConsoleX to Console Plus, make sure to read about the implications and points of consideration before selecting this option.

See About upgrading from Console/ConsoleX to Console Plus..