Send Email Message

Send an email message.

The settings available on the Email account tab vary for SMTP and Exchange servers.

SMTP servers

  1. Enter the settings for your email server.

  2. Email server login credentials:

    Enter from the Credentials Vault; or

    Enter a credential by variable; or

    Enter manually; or

    Use anonymous login (for email accounts that allow this option)

    The login credentials used will provide the default From: and Reply to: addresses for the message. These addresses can be overridden by utilizing advanced address options in the Message tab.

  3. Optional: send a test email.

Exchange servers

  1. Enter the settings for your email server.

  2. Email server login credentials: Enter manually

    For Microsoft Office 365 new authentication method: Insert the Tenant ID and Application ID of the Microsoft Exchange (retrieve from Microsoft Azure > Email application )

    • Tenant ID (Objec tID) is a sensitive information and is encrypted

    • Application ID is not sensitive information isn't encrypted

    • Once IDs are entered, they cannot be removed - only edited. To remove the IDs, you need to delete the trigger and re-create it.

      Read more about Working with Microsoft 365 Exchange and Modern Authentication

      or;

      Enter from the Credentials Vault.

      To select a credential from the credentials vault: Select From vault. Select a credential from the list.

    Working with Microsoft Office 365 new authentication method?

    You can set the Application ID and Team ID directly into the Credentials Vault settings in the Admin.

  3. Mailbox:

    Choose whether to send the message from the user's default mailbox (as entered in 2 above) or a shared mailbox.

    • For a shared mailbox, enter the mailbox address

  4. The mailbox data entered will provide the default From: and Reply to: addresses for the message. These addresses can be overridden by utilizing advanced address options in the Message tab.

Message tab

  1. (Optional) Click the button to access advanced address options for the email.

    Advanced address options:

    • Click the icon to:

      • Enter a long list of addresses (or addresses with display names) on the To: ,CC: ,or Bcc: lines

      • Enter addresses with display names on the From: or Reply to: lines

  2. Choose whether to send the email in Plain Text or Rich Text/HTML format.

  3. Enter recipient email addresses, subject, and attachments:

    • Separate multiple email addresses with commas

    • Separate multiple attachments with commas

    • Identify attachments by the full file name and file path

  4. Enter the body of the email.

  5. Enter the name of the variable into which you'd like place the send result.

  6. Customize the codes/error messages for send results.

All of the following fields can include free text and/or variables:

  • Email addresses (To: ,CC:, Bcc:, From:, and Reply to:)

  • Subject

  • Attachments

  • Email body

    To include the value of a variable, indicate its name by typing it between dollar signs (e.g., $MyVar$). When the wizard is run, the variable name will be replaced by its value.

Line breaks in rich text emails:

When sending an HTML/rich text email that contains "hard" line breaks, create a special character variable named, for example, HTML line break, and set its value to </BR>. Then use this variable to replace actual line breaks in your email text.

Example:

  1. Set a variable to define the line break.

  2. Use this variable to replace the actual line breaks in your rich text-formatted email.

    Result:

Using Credentials by Variable:

The Credential by Variable functionality allows you to create a dynamic connection to the credentials vault. The credential variable is associated with credential display name(s).

Since the credential variables are dynamic, if you export a wizard to another environment, make sure that the credentials associated with the variable are defined in the new environment's credential vault.