Event Details Report

The Event Details report displays overview of a specific event in a process. The report is accessed by clicking the Event Name link in the Events sections of the Activity Instance Detail report.
This report allows you to view:

Example

This section provides an example of the Event Details report.


Field Description
Overview Bar Displays an overview of the event by Started Date, Finished Date and Total Duration.
Overview Detail Displays an overview of the event by Status, Activity and Audit Report. Clicking on the Audit Report link opens the Process Instance Data Audit Report. Clicking on the Data XML Audit link opens the Process Instance Data XML Audit Report.
Destinations Displays a list of all destination user associated to the event by Destination, Status, Started, Finished, Duration and Outcome, and is sortable by clicking a column name. The returned data can be filtered via the Quick Search and by configuring a Selected Filter.
Escalations Displays a list of all escalations associated to the event by Name, Type, Destination and Date, and is sortable by clicking a column name. The returned data can be filtered via the Quick Search and by configuring a Selected Filter.

The following sections are available in the Event Details report:

The Destinations section displays a list of all destination users associated to the event by Destination, Status, Started, Finished, Duration and Outcome, and is sortable by clicking a column name. The returned data can be filtered via the Quick Search and by configuring a Selected Filter.

The Escalations section displays a list of all escalations associated to the event by Name, Type, Destination and Date, and is sortable by clicking a column name. The returned data can be filtered via the Quick Search and by configuring a Selected Filter.

Permissions

To view the Event Details report, you must have Process Administrator rights.
To set process administrator rights, see Process Rights .

Using the Report

The section below discusses how to use the report, such as configuring the report via the Started Date drop-down, creating filters and using the Quick Search.

Using the Selected Filter

The Selected Filter allows you to select predefined filter or create a custom filter by clicking the custom filter icon.

Follow the steps below to create a custom filter:

  1. Click the custom filter icon.
  2. On the Configure User Filters screen, click Add.
  3. On the Add New Filter screen, provide a filter name and click Add.
  4. Provide a Field, Operator and Value. Custom values can be added via the Context Browser.
  5. Clicking the Advanced button, opens the Advanced Filter Configuration screen.
  6. Create conditions and expressions if required. Custom values can be added to a condition or expression via the Context Browser. An example of the custom condition is displayed in the Preview.
  7. Click OK.
  8. On the Configure User Filters screen, click the Sort tab.
  9. Click Add, and specify a Sort Column and Sort Order. Sort Mappings can be moved via the Move Up or Move Down options. Once the Sort Mapping is complete, click OK.
  10. On the Configure User Filters screen, Edit, Remove or set the filter as default. Click OK.
  11. The report section will refresh depending on the default filter selected.

Using the Quick Search

The Quick Search allows you to configure what data is returned on a report section. Selecting an option from the Quick Search drop-down and clicking the Refresh icon will refresh the report section. The options available from the Quick Search drop-down are determined by the column names of the report section.

Custom fields can also be entered, once entered click the Refresh icon and the report loads data based on the search query.

Considerations

Below are considerations when using the Event Details report.