Email

An Email Account contains email account authentication that Nintex Bot uses to log into an email application.

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Note: 
  • On May 30, 2022, basic access authentication for Gmail was deprecated and less secure apps are no longer supported. If you are using App Passwords to send or get email from a Gmail inbox, those passwords will continue to work. If you want to use full OAuth authentication for additional security and standardization, you can transition to it with Nintex Bot 17.10.0 or later.

  • On December 31, 2022, basic authentication for Microsoft Exchange Online was deprecated. If you want to use full OAuth authentication for additional security and standardization, you can transition to it with Nintex Bot 17.10.0 or later.

Create an email account

  1. Click Add Item on the Botflow Pane.
  2. Click Email.
  3. Set up or confirm data in the Email window.
  1. (Optional) Add Notes to the to document special instructions or functionality.
  2. Click OK to save the email settings.

Create a shared Microsoft Exchange Online email account

If you are using Microsoft Exchange Online for email services, you can create and connect to a shared Microsoft Exchange Online email account that uses full OAuth authentication.

  1. Create a credential using the username as the email address of the shared email account (for example, MySharedEmail@MyCompanyDomain.com). A password is not necessary.

  2. Create an email account

    1. Select OAuth2 as the Authentication option.

    2. Select Exchange as the Email Provider.

    3. Select the credential for the shared email account from the Email drop-down list (for example, MySharedEmail@MyCompanyDomain.com).

    4. In the Send Mail As field, type an email display name for the email From field or use the Expression Builder to build the action settings using variables or other token values.

  3. Select the Shared Mailbox check box.

  4. Click Sign in with Microsoft.

    1. When the Microsoft browser displays the email accounts, navigate to the user’s email account that is associated with the shared email account (for example, MyEmail@MyCompanyDomain.com).

    2. Select the user’s email address.

    3. Enter the password for the user’s email account.

    4. Allow Nintex Bot access to the email account.

Create an Amazon Web Services (AWS) email account

If you are using AWS for email services, you can create an AWS email account that can send emails using Nintex Bot.

Note: Nintex Bot cannot connect to an AWS inbox. It can only send emails via AWS email accounts.

  1. Create SMTP credentials.

    1. Log into your AWS console account.

    2. Search for SES.

    3. Click Amazon Simple Email Service.

    4. On the left panel, under Configuration, click Verified identities and ensure that the email address you are using has been verified. If it has been verified, a green check mark will appear next to it.

    5. On the left panel, under Account dashboard, click SMTP settings.

    6. Click Create SMTP credentials.

    7. Enter the email address you will be using.

      You will receive a username (email address), access key, and password.

  2. In Nintex Bot, create a credential using the username as the email address of the email account (for example, MyAWSEmail@MyCompanyDomain.com) and the password that you received after creating the SMTP credentials in the AWS console.

    1. Click + to add an Additional field.

    2. Enter a Name that begins with NINTEX_AWS_. The name must begin with this prefix.

    3. In the Value field, enter the access key that you received after creating the SMTP credentials in the AWS console.

    4. Click OK.

  3. Create an email account

    1. Select Basic as the Authentication option.

    2. Confirm Password.

    3. Select Send only from the Purpose drop-down menu.

    4. In the Send Email (SMTP) window, set up the server using the Server that your AWS account is currently on (this is location specific), Port 2587, and Auto SSL.

Note: If the email account that you created is a no-reply email address configured to discard or ignore incoming messages rather than deliver them to an inbox, the Nintex Bot test connection will fail.