User management

An Organization admin role is required. For information, see User roles.

Note: Access the Organization settings
  • Classic navigation: Go to Settings > More settings.
  • New navigation: Go to Settings > Organization.

In both navigation modes, the Organization settings page opens in a new tab. To return to the main menu, switch back to the tab you started from.

In the User management page, you can view the list of all users in the organization. You can also edit existing users in the tenant.

Access the User management page

  1. On the left navigation bar, click Settings.

  2. Select Organization from the drop-down.

  3. On the left, click User management.

Edit user

  1. Access the User management page: Click Settings, select Organization and then click User management.

  2. On the right of the user you want to edit, click and then select Edit.

  3. Edit the fields as required and click Update.

Add or remove Organization admin

  1. Access the User management page: Click Settings > Organization > User management.

  2. On the right of the user you want to edit, click and select Edit.

  3. Select the Organization admin checkbox to assign the role, or clear it to remove the role.

  4. Click Save.

User management selections

Selection (or column or field) Description

Email

Email address of the user.

First name

First name of the user.

Last name

Last name of the user.

User type

Type of user account. Internal or external.

  • Internal: The user’s domain matches one of the organization’s verified domains.

  • External: The user's domain is not a verified domain of the organization.

Organization admin Displays whether the user has the Organization administrator role.
Options ()
  • Edit user: Option to edit user details.