User management

An Organization administrator role is required. For information, see User roles.

In the User management page, you can view the list of all users in the organization. You can also edit existing users in the tenant.

Note: The Organization portal user count includes users who are assigned to the organization. This count may differ from a tenant user count, which includes users who are assigned to that tenant. A user who is removed from a tenant may still appear in the Organization portal.

Access the User management page

  1. Access Organization portal. For more information, see Access the Organization portal.

  2. On the left, click User management.

Edit user

  1. Access the User management page. For more information, see Access the User management page

  2. On the right of the user you want to edit, click and then select Edit.

  3. Edit the fields as required and click Update.

Add or remove Organization admin

  1. Access the User management page. For more information, see Access the User management page

  2. On the right of the user you want to edit, click and select Edit.

  3. Select the Organization admin checkbox to assign the role, or clear it to remove the role.

  4. Click Save.

User management selections

Selection (or column or field) Description

Email

Email address of the user.

First name

First name of the user.

Last name

Last name of the user.

User type

Type of user account. Internal or external.

  • Internal: The user’s domain matches one of the organization’s verified domains.

  • External: The user's domain is not a verified domain of the organization.

Organization admin Displays whether the user has the Organization administrator role.
Options ()
  • Edit user: Option to edit user details.