Microsoft Exchange Online - Received email

Use the Microsoft Exchange Online - Received email start event The connector and event for triggering the workflow to run, including required configuration. An example is Box - New file, which triggers the workflow to run when a new file is uploaded to the specified folder. to start your workflow whenever an email is received on a specified Microsoft Exchange Online account.

Microsoft Exchange Online has other start events as well as actions. For more information, see Microsoft Exchange Online.

Before you begin: 

Jump to:

Select the Microsoft Exchange Online - Received email start event

In the Designer page: 

  1. Open your workflow and in the designer canvas, click Start event. The configuration panel is displayed.
  2. In the Start from drop-down list, under CONNECTORS, select Microsoft Exchange Online. The Event field is displayed.
  3. For Event, select Microsoft Exchange Online - Received email.

    The Configuration section is displayed to configure the start event.

Configure the Microsoft Exchange Online - Received email start event

The Microsoft Exchange Online - Received email start event fields and settings table describes all the required and optional configuration fields. The steps required to configure the start event are given below:

  1. In the Configuration section, select a Microsoft Exchange Online Connection.

Caution: Changing the account for the connection, will cause the received email start event to not start and will require you to create a new connection and then change the connection on the received email event.

Microsoft Exchange Online - Received email start event variables

You can view the start event variables automatically added to the workflow.

  1. In the designer canvas, click Start event to open the configuration panel.
  2. Click Show variables. The Variables pane opens.

Microsoft Exchange Online - Received email start event fields and settings

Section

Field

Description

  Event Lists events for the selected connector.
Configuration Connection

The Microsoft Exchange Online connection to use for the start event.

Conditions

Add condition

Displays fields for defining a new condition.

 

When

The start variable that the operator compares with the value.

 

Operator

How the When variable and Value are compared. Select from the drop-down. The operators available in the drop-down depend on the When variable type.

For example, you want your workflow to start when the sender's email address contains the word John. In the condition: 'When Sender email contains John, the operator is contains.

 

Value

The text or variable that the operator compares with the When variable. Type to enter text. The variable type must match the When variable type. Example: in the condition: 'When Sender email contains John, the operator is contains, the value is John.

 

Add

Saves the condition to the start event.

 

Cancel

Discards the condition you are editing.

 

all/any

If you select:

  • all: then all conditions must be true for the workflow to start.
  • any: then at least one of the multiple conditions must be true for the workflow to start.

 

(Edit condition)

Re-displays condition fields for editing.

 

(Delete condition)

Deletes the indicated condition.