UserVoice

Important: This connector and its actions have been removed from Nintex Automation Cloud and can now be found in Nintex Gallery.

UserVoice is product feedback management software. It is a single, centralized product feedback solution that gives you everything you need to gather, aggregate, analyze, and follow through on feedback from customers and internal teams.

For more information on UserVoice, see the company website.

In the context of Nintex Automation Cloud, UserVoice is a connector A software component that allows seamless integration with third-party services, business applications, and content stores. Examples include Salesforce, Box, and Microsoft SharePoint. Connectors are used to create connections required for workflow actions and start events..

The UserVoice connector A software component that allows seamless integration with third-party services, business applications, and content stores. Examples include Salesforce, Box, and Microsoft SharePoint. Connectors are used to create connections required for workflow actions and start events. is used to create connections for UserVoice actions A tool for building the processes, logic, and direction within workflows. Actions are the steps the workflow performs to complete a process..

Use the actions to create and update features, and to retrieve lists of features and their statuses. Use actions to retrieve lists of product areas, and users. You can use the Create a feature action to create a feature in the system that allows you to aggregate feedback around planned product features.

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Create a UserVoice connection

Note: Your browser-stored credentials are accessed to create connections. Either clear credentials from browser memory or make sure the stored credentials are for the intended environment.

Create a connection from the connections page or from the action configuration panel when configuring the action. For information about creating connections and assigning permissions, see Manage connections.

UserVoice account requirements

Creating a UserVoice connection requires that you create a trusted client in UserVoice. You then use the key, secret, and subdomain for the trusted client to create your connection in Nintex Automation Cloud. See the article Making your First Call to the UserVoice API for more information on creating the trusted client.

Create a UserVoice data lookup

Use the UserVoice data lookups to create a drop-down lists of UserVoice features, feature statues, and product areas. Each data lookup is configured for a specific UserVoice connection. You can create as many data lookups as you need. For more information on creating a data lookup and assigning permissions to it, see Data lookups.

For example, to allow users to select a specific feature in a form, add a drop-down list of features to the form using a Data lookup control A form control that allow users to select from a drop-down list that has values sourced from a third-party service.. The Data lookup form control uses a UserVoice - Get features to list the features available in UserVoice in the drop-down.

You can create a data lookup to:

  • Get features: List all the features.
  • Get feature statuses: List all the feature statuses available.
  • Get product areas: List all the product areas available.

UserVoice data lookup fields

When you create a UserVoice data lookup, you can configure some additional fields for the operations to retrieve specific date.

To access the data lookup fields, in the Add data lookup section, select the Connector and the Operation.

The following operations are available for the UserVoice connector:

  • UserVoice - Get feature statuses

  • UserVoice - Get features

  • UserVoice - Get product areas

Operation

 Field or selection

Description
UserVoice - Get feature statuses Updated before

Choose a date and time to filter for records before this time.

  Updated after Choose a date and time to filter for records after this time.
  Sort by Specify the manner in which the retrieved list of items is sorted by.
  Page Specify the page to retrieve.
  Items per page Specify how many items you want per page.
UserVoice - Get features Updated before Choose a date and time to filter for records before this time.
  Updated after Choose a date and time to filter for records after this time.
  User filter Filter the retrieved list by specifying users associated with the features that you want to retrieve a list of.
  Feature status filter Filter the retrieved list by specifying statuses of the features that you want to retrieve a list of.
  Product area filter Filter the retrieved list by specifying product area of the features that you want to retrieve a list of.
  Sort by Specify the manner in which the retrieved list of items is sorted by.
  Page Specify the page to retrieve.
  Items per page Specify how many items you want per page.
UserVoice - Get product areas Updated before Choose a date and time to filter for records before this time.
  Updated after Choose a date and time to filter for records after this time.
  Sort by Specify the manner in which the retrieved list of items is sorted by.
  Page Specify the page to retrieve.
  Items per page Specify how many items you want per page.