The Jira connector Service used to define a connection required for associated actions and start events. Examples include Salesforce and Box. Method of integration to cloud services, business applications and content stores. is used to create connections for Jira actions and data sources. Use the Jira action A tool for building the processes, logic, and direction within workflows. to create an issue in a Jira project. Use Jira data sources to retrieve issue types, priorities, projects, and users. These actions and data sources are based on the user whose details are provided in the Jira connection.

Create a Jira connection

You can create connections from the Automate or Designer page.


Permissions enable you to manage access for other users to use, edit, and delete connections.







Note: By default, users with administrator role will have the same rights as a Connection owner.

Create a Jira data source

Use the Jira data source to create a drop-down list of Jira issue types, priorities, projects, and users.

Example:  To allow users to select a specific issue type in a form, add a drop-down list of issue types to the form using a Data lookup control A form control that allows users to select from a drop-down list of values that have been fetched from a third-party service.. The Data lookup control uses a Jira - Get issue types data source to list the issue types associated with the project.

You can create a data source to:

  • Get issue types: list all the issue types associated with the project/user.
  • Get priorities: list all the priorities associated with the project/user.
  • Get projects: list all the projects of the user.
  • Get accessible resources: list all the resources associated with the user. Use the id of this data source as the cloud id variable in the Jira - Create an issue action.

Each data source is configured for a specific user. You can create as many data sources as you need.