The Intercom connector Service used to define a connection required for associated actions and start events. Examples include Salesforce and Box. Method of integration to cloud services, business applications and content stores. is used to create connections for Intercom actions A tool for building the processes, logic, and direction within workflows..

Actions available for this connector are:

Use Intercom actions to retrieve, create, update, and delete contacts from Intercom.

Create an Intercom connection

You can create connections from the Automate or Designer page.


Permissions enable you to manage access for other users to use, edit, and delete connections.







Note: By default, users with administrator role will have the same rights as a Connection owner.

Create a Intercom data source

Use the Intercom data source to retrieve a list of contacts from your Intercom account.

Example:  To allow users to select a specific contact in a form, add a drop-down list of contacts to the form using a Data lookup control A form control that allows users to select from a drop-down list of values that have been fetched from a third-party service.. The Data lookup control uses a Intercom - Get contacts data source to list the contacts available from the Intercom connection in the drop-down.

You can create a data source to:

  • Get contacts: list the contacts available from your Intercom account.

Each data source is configured for a specific user. You can create as many data sources as you need.