Sync Service

The sync service synchronizes identities from your Identity Provider (IdP), such as Active Directory and Azure Active Directory, to the product. In K2 Cloud, this service should be configured and operational in your environment already, and no additional configuration or management should be necessary.

• Configuring a filter on an AD Identity attribute:
  • The filter is applied to users of the AD User SmartObject. For example when used in custom setups, such as using the AD User SmartObject as the data source for a Picker control, or when the AD User SmartObject is used as the default data source, such as the people picker in K2 for SharePoint.
  • If you enabled the filter and want to disable it at a later stage, change the IdentityAttributeFilterEnabled variable to false. Restart the server to refresh the changes you made in the K2 database.
  • If you want your Service Accounts to always be included in the filtered values, add them to the allowlist.
  • When enabling and configuring the filter and then running a full sync, existing users are not removed. The filter only applies to user records containing the attribute you used to configure the filter.