Installing a new version as an upgrade

When a new release of K2 blackpearl is available an upgrade can be performed of the current system using the installation program of the new version. To ensure that the current version can be upgraded, see the following link: K2 blackpearl Upgrade Options. 

Read through the release notes provided with the new release as they will contain the necessary items to be aware of before performing the upgrade. Ensure that you have the correct permissions to run the upgrade to avoid installation issues such as upgrading the workstations using a local domain admin will result in the client not being registered in the database. For the correct installation and upgrade permissions refer to the permissions topic.

When performing an upgrade, only those K2 components that are installed on that specific computer will be upgraded. If you need to install other components, run the original setup from the source installation file location and select the Modify option.

Upgrading from a version prior to K2 blackpearl

Upgrade options are available for customers who are currently using K2.net 2003 and who want to upgrade their system to K2 blackpearl 4.6. Owing to the complexity of the products and the differences between them i.e. the new features available in K2 blackpearl, there is no direct upgrade path. A Migration Utility is available which MUST be used to first migrate the K2.net 2003 installation to be compatible with K2 blackpearl to ensure a smooth transition between two versions of the product.

There is currently no direct upgrade path from K2 2.4* or K2.net 2003 to K2 blackpearl.

*Certain versions of the product may be either close to end of life or be unsupported as they have been superseded by a new version.