Workflow Server - Working Hours Configuration

The Working Hours Configuration node configures working time Zones for system users. To configure a new Working Hours Zone right-click on the Working Hours node and click on Add New Zone.

Fig. 1. Add New Zone Option

The Zone Details tab allows an administrator to configure the basic name and time zone settings.

Fig. 2. Zone Details

Option	How to use it
Name [Required]	Enter a Name to call the Zone being created
GMT [Required]	Select the Time Zone related to Greenwich Mean Time
Zone Description	Describe the Zone being created
Is Default Check Box	Select this option if the Zone being created is to be the Default Zone

Once the Zone Details have been completed, click on the Working Hours tab and select the at work time slots during a typical week.

Fig. 3. Working Hours

Setup Time Slots:

The time slot configuration tool presents a weekly breakdown of each day in half-hourly intervals. Administrators use this tool to configure the availability of specific users at specific times during the week. Clicking on a time slot box configures the employees availability during that time interval.

Option	How to use it
Save	Click Save to save the newly configured Zone
Clear All	Click Clear All to clear the selected Time Slots from the selection table

Special and Exception Days

To add a Special Day or an Exception Day select the Special & Exception Dates tab and configure the dates. This option is used to configure public holiday dates, business conference dates, and other dates when employees will not be available or to add extra time to the normal working hours..

Fig. 4. Special & Exception Dates

Exception Dates:

This option is used to configure public holiday dates, business conference dates, and other dates when employees will not be available. These are non - working days that fall within the specified working hours.

The Calendar tool is used to select the specific dates to be excluded.

Option	How to use it
Calendar Tool	Click on the calendar icon to load the Calendar date choice tool
Date	Enter the Date value OR Use the Calendar Tool to choose an exception date
Destination	Enter the Destination User to be excluded
Description	Enter a description for the exception date - i.e. Independence Day
Add	Click Add to add an exception date to the list
Remove	Click Remove to delete an exception date to the list

An Exception Day on a Saturday/Sunday for a normal 5-day-working-week should have no effect.

Special Dates:

Special Dates are used to set exceptions for specific/extra hours on a particular date. By using the Special Date setting, an Administrator can define time slots to be added to the normal working day such as overtime on projects, meetings, or any other special time slot for which the employees of a defined Zone will be available over and above the normal Working Hours.

Option	How to use it
Calendar Tool	Click on the calendar icon to load the Calendar date choice tool
Date	Enter the Date value OR Use the Calendar Tool to choose a Special Date
Start Time	Use the Start Time drop-down to select a starting time
End Time	Use the End Time drop-down to select an ending time
Add	Click Add to add a Special Date to the Zone configuration
Remove	Click Remove to remove the selected Special Date from the Zone configuration

Once a Zone has been saved, it is available beneath the expanded Working Hours node. Clicking on a Zone name will load the Zone configuration screen, allowing the Administrator to make changes to the Zone.

The following logic applies to Special dates:

The Start Time and End Time for a specific date may not be equal to each other
The Start Time may not be later than the End Time of a specific date
Duplicate dates can be captured if the time slots are not contradictive

To add a non-working time duration within a normal working day, make the full day an Exception Day and then add Special Date Hours for the periods that will be worked within that day.