K2 BLACKPEARL PRODUCT DOCUMENTATION: USER GUIDE
Redirect Action

Escalation Rules Wizard - Redirect Action

The Redirect Action enables the Action Template to redirect the Activity instance to a new destination user or users. The Redirect Action Template expires the Activity instance that has been allocated to the current user and redirects the Activity instance to the specified user. The original destination user will no longer see this instance in their worklist, and the instance will appear on the specified user's worklist.

The Activity Instance can be redirected to a new destination user or users but cannot be redirected to a Role or Group.

 When the escalation occurs the following events take place:

The Redirect Action Template is available in the following areas of the K2 Designer:

Escalation Templates Process Default Activity Event Item
Redirect Action

 

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Fig. 1. Escalation Rules Wizard - Redirect Action wizard screen   

Feature Description How to use it
Add Creates a new Redirect Action by adding a new destination user Click the Add button to add a new Redirect Action.
Edit Edits the selected Redirect Action Click Edit to edit the selected Redirect Action
Remove Removes the selected Redirect Action from the list Select the relevant Redirect Action and click Remove
Remove All Removes all the configured Redirect Actions from the list Click Remove All to remove all the actions
Move Up Changes the order of the configured actions Select the relevant Redirect Action and click Move Up
Move Down Changes the order of the configured actions Select the relevant Redirect Action and click Move Down

 After selecting Add from the Redirect Action wizard screen, The Redirect Action user page is displayed and is used to select and configure the relevant destination user(s). 

Fig. 2. Escalation Rules Wizard - Redirect Action wizard screen   

Feature Description How to use it
Name text box Specifies the destination user's name Type in the destination user's name in the text box or use the ellipse button to browse the relevant destination user
Name drop-down list Specifies the type of destination user i.e. User The default and only type supported is User
See Also

 

 


K2 blackpearl Help 4.6.10 (4.12060.1690.0)