K2 BLACKPEARL PRODUCT DOCUMENTATION: USER GUIDE
Action Template

Escalation Rules Wizard - Action Template

The Action Template wizard screen displays the different system templates that enable the developer to configure the action taken by the system when the Escalation rule is true. 

The Action Templates listed will be determined by the context of the escalation

Fig. 1. Escalation Rules Wizard - Action Template wizard screen   

Item Description
Default Configures the Default Escalation
E-mail Configures an e-mail sent to a recipient for the purpose of managing the process escalation
Redirect Configures the redirect action for the escalation
Goto Activity The Goto Activity option configures the process to expire the current activity and move onto the specified activity
Expire Activity Configures the Expire Activity action
See Also

 

 


K2 blackpearl Help 4.6.10 (4.12060.1690.0)