Workflow billing

The Workflow billing widgetComponent of the Nintex Analytics Dashboard interface, which displays information for specified data on your Nintex plaform. displays a count of billableWorkflow billing type: counted in your subscription entitlement., non-billableWorkflow billing type: not counted in your subscription entitlement. and perpetualWorkflow billing type: deprecated Nintex for SharePoint licensing type which does not have billable or non-billable workflows. workflows in your Nintex platform for the capabilities you have created data connectionsMethod of connecting with Nintex platform capabilities e.g. a Nintex Workflow Cloud tenant that Nintex Analytics displays data for in your dashboard. in Nintex Analytics.

Published workflows are counted towards your workflow usage. Each tenant has a subscription entitlement to determine how many productionWorkflow type: operates on or affects live business data. and developmentWorkflow type: does not operate on or affect any business outcome or data outside testing and development. workflows can be published.

For information on billable and non-billable workflows, see Limited action workflows.

Export the Workflow billing widget data as a CSV file

You can export the data shown in widgets as a CSV file.

  1. Click in top-right corner of the widget.
  2. Click Export CSV.

Interpret and action workflow billing data

Let's understand the data the Workflow billing widget displays and how you can action it to further utilize your Nintex subscription.

Take a look at the data displayed in this workflow billing widget:

Take a look at the data displayed in this workflow billing widget:

From looking at the details in the Workflow billing widget we can see that the total count of billable workflows is 100, 10 of which are development workflows and 90 are production workflows, which raises two questions.

  1. What total count of billable workflows does my subscription allow me?
  2. Why are some workflows in the development category?

Read the details in the sections below to answer these questions.

What total count of billable workflows does my subscription allow me?

Tip: 

Don't know your subscription entitlement? Use the following help topics to find out:

Let's say you check your entitlement, and find out that it is 110 workflows. Now you know that you are not using 10 workflows you are entitled to. Aside from reaching out to those who are implementing automation for your organization and finding out why your entitlement hasn't reached capacity, what else can you do? You might be unsure of what business processes you should automate, or how to do it exactly.

Tip: 

We recommend checking out the Nintex Process Accelerator Gallery. In the gallery you can download pre-built workflows for Nintex for Office 365 or even import pre-built workflows directly into your Nintex Workflow Cloud tenant.

Why are some workflows in the development category?

Workflows that are in the development category aren't affecting real live data or business outcomes. The sooner you can convert these workflows to automate live processes, the better.

It's worth checking in on workflows that are in the development category to identify:

  • How long the workflow has been in development for?
  • Are there any issues preventing the development workflow from moving to production?

To find out how long the workflow has been in development for and who to contact about a specific workflow, in the Dashboard:

  1. Locate the workflow billing widget.
  2. Click Workflows sorted by billing.
  3. The Workflows page displays.
  4. In the Workflows table identify which workflows are in the Development category and who the Last publisher is.