File upload storage

Important: The File upload storage setting is applicable only when Default file storage is disabled. For information about default file storage, see Default file storage.

The File upload storage setting determines how long files uploaded to submitted workflow start event forms or task forms are stored in Nintex Workflow. Depending on the setting selected, they will either be retained in Nintex Workflow or removed seven days after the workflow instance is completed.

Participants can see files they have submitted via start forms and task forms via My Nintex. If the relevant My Nintex settings are enabled for a workflow, users participating in a workflow by interacting with a workflow instance can also see the files uploaded with form submissions (start event forms and task forms) for the instances of workflows they've interacted with. For information about the settings, see My Nintex settings.

Note: 

  • Users that participate in a workflow by interacting with a workflow instance can be a user with any role in Nintex Workflow.

  • Signatures included in forms are saved as a file.

  • Go to Settings > Tenant. The tenant and user details page opens. To return to the main menu, click next to the Nintex logo.

Update file upload storage settings

  1. Go to Settings > File upload storage.

  2. Select one of the following options for Store file uploads :

    • Indefinitely: When selected:

      • The uploaded files are stored indefinitely in Nintex Workflow.

      • The stored files are accessible in My Nintex.

      • Participants can download the files they have submitted with start event forms and task forms in My Nintex unless they're manually deleted.

    • For 7 days after workflow instances complete: This is the option selected by default and when selected:

      • The uploaded files are stored for seven days after the workflow instance is completed.

      • Participants can view and download their submitted files via My Nintex during this period.

      • Files are deleted automatically after the seven day period.

    • No access after submission: 

      Note: The No access after submission setting is not yet available in the Australia, North EU, and West US region tenants.

      • Participants cannot view or download submitted files after submission.

      • Files are retained for 7 days after workflow instance is completed, then deleted.

  3. Click Save.

    Important: 

    • If you want participants to view submitted files (from start event forms and task forms) in My Nintex, you must select the Indefinitely or For 7 days after workflow instances complete option.

    • Files are only viewable via My Nintex.

    • The selected setting is evaluated when a workflow instance completes. Therefore, changes to the setting will affect both new and currently running workflow instances. For example, if the current selection is Indefinitely and it’s changed to No access after submission, then all the files that were previously stored will remain, however participants will be blocked from viewing them in My Nintex. In this case all files of future workflow instances will be deleted after 7 days. If the setting is subsequently switched back to Indefinitely, then the previously stored files will be visible in My Nintex. If a workflow completes while the setting is set to For 7 days after workflow instances complete and is subsequently updated to Indefinitely, then the files in the completed workflow will be deleted 7 days after the instance completes.