ServiceNow - Update a record

The ServiceNow - Update a record action A tool for building the processes, logic, and direction within workflows. Actions are the steps the workflow performs to complete a process. updates attributes you specify for a record.

Configure the ServiceNow - Update a record action

1. Add the action to the workflow and open the action configuration panel. For more information, see Add an action to the workflow.

2. Select a Connection. If you do not have a connection, see Add a connection.

3. Select the Table Name type to update.
4. Type the Record System Id to update.
5. Click Add fields to add inputs you want to update in the table. After you click Add fields:
   1. Select additional inputs from Fields.
   2. Click Add.

   The new input fields appear in the configuration panel.

ServiceNow - Update a record action fields, buttons, and settings

Field	Description	Variable types
Connection Credentials and other settings that enables workflows to communicate with external systems, services, or applications. It's required to pass data between the workflow and the indicated service, which could be a cloud service, business application, or content store.	The ServiceNow connection to use for updating the record.	(n/a)
Table Name	The type of table record to update.	Text, Decimal, Integer, Boolean, DateTime, Collection
Record System Id	The Id of the record to update.	Text, Decimal, Integer, Boolean, DateTime, Collection
Add field	Click Add field to view the additional inputs you can update in the table record. The input options available to add as fields are derived from the selected Table Name. Select inputs and then click Add to create the additional fields in the configuration panel. Add fields selections Selection Description Filter options () Filters the list of fields using your entered text. / Selects or de-selects a field for adding. Select all Selects all fields. Clear selections De-selects all fields. Cancel Discards field selections and hides the fields available for selection. Add Adds the selected fields.	(n/a)
Delete ()	Removes the added input field.	(n/a)