ServiceNow - Query records

The ServiceNow - Query records action A tool for building the processes, logic, and direction within workflows. Actions are the steps the workflow performs to complete a process. queries records of the table type you specify, limiting results using conditional statements. For more information about the ServiceNow connector, go to ServiceNow.

Configure the ServiceNow - Delete a record action

1. Add the action to the workflow and open the action configuration panel. For more information, see Add an action to the workflow.

2. Select a Connection. If you do not have a connection, see Add a connection.

3. Select the Table Name type to query records from.
4. Type the Maximum number of records to return.
5. Limit the returned query results (add one or more conditions)

   1. Click Add condition.

   2. In the Condition section, fill in the fields below.

      Condition fields

      Field	Description
      When	Attribute from the selected object. Accepts a selection from the drop-down list.
      Operator	Comparison between When and Value. Accepts a selection from the drop-down list. Selections in the drop-down list correspond to the data type of the entry for When.
      Value	The value you are looking for in the attribute specified for When. Accepts either a selection from the drop-down list or an inserted variable. Accepted variable types correspond to the data type of the entry for When.

   3. Click Add condition to save your changes.
   4. To add another condition, click Add condition again.
   5. To configure query behavior for multiple conditions, select all or any.
6. Select a variable to Store record Ids.

ServiceNow - Query records action fields, buttons, and settings

Section	Field	Description	Variable types
(Unlabeled)	Connection Credentials and other settings that enables workflows to communicate with external systems, services, or applications. It's required to pass data between the workflow and the indicated service, which could be a cloud service, business application, or content store.	The ServiceNow connection to use for deleting the record.	(n/a)
	Table Name	The type of table record to query.	Text, Decimal, Integer, Boolean, DateTime, Collection
	Maximum number of records to return	The highest number of records the query can return.	Integer
	Add condition	Add conditions to use for the query. To configure query behavior for multiple conditions, select all or any. To add a condition, click Add condition and then fill in the fields below. To edit a condition, click (Edit condition). To remove a condition, click (Delete condition). Condition fields Field Description When Attribute from the selected object. Accepts a selection from the drop-down list. Operator Comparison between When and Value. Accepts a selection from the drop-down list. Selections in the drop-down list correspond to the data type of the entry for When. Value The value you are looking for in the attribute specified for When. Accepts either a selection from the drop-down list or an inserted variable. Accepted variable types correspond to the data type of the entry for When.
Output	Output	The output variable to store the record IDs.	Collection