Settings

The Settings menu in the My Profile section is only accessible if you are an Account Manager and have the Account Manager permissions. This menu contains options that Account Managers can configure related to logging in to Nintex eSign, and submitting a support ticket. In addition to these settings, there is also an Advanced Settings section that allows you to configure IP Address limiting.

This section of the user guide provides an overview of each setting in the Settings menu, and what that setting does and how it impacts users using Nintex eSign.

Settings

The following table provides information on each option in the Settings menu and provides information on the impact of each setting on the users of Nintex eSign.

Login Type

There are two options available in this field:

  • eSign - This is the standard login type where a user needs to type in a username and password to login.

  • SSO - Adds single sign-on to the Nintex eSign application. For more information refer to Add SSO.

Users must change their password on first login

If this option is toggled to On, then each time a new user attempts to log in to Nintex eSign, they are going to be prompted to set a new password.

This option should be used when assigning new users temporary passwords that need to be changed.

When someone enters the wrong user name or password

The following options control what happens when a user enters a password that is incorrect:

  • Allow user to retry

  • Delay after each failure

  • Lockout after 3 failed attempts

  • Lockout after 4 failed attempts

  • Lockout after 5 failed attempts

  • Lockout after 6 failed attempts

How often should passwords expire Controls how often passwords expire and users are requested to create a new password. This option defaults to 90 days.
A user's password must be at least Controls the minimum length a user's password must be before it can be used. This option defaults to 8 characters.
How long before a user can reuse a password After a user's password expires, or the user resets their password, this setting determines when the user is allowed to reuse their current password. This option defaults to 1 new password.
How long after temporary password expiration is a user allowed to request a new password This option is a buffer for the user to request a new password after temporary password expires before their account is locked out. If this option is set to 7 days that means the user has at least 7 days to request a new password before their account is locked.
Automatically notify an administrator when a user account is locked If this option is toggled to On, then when a user is locked out of their account an email is sent to the emails entered in the field below.
Enter up to 3 semi colon separated e-mail addresses that should be notified of password resets and other issues Allows you to set up to three different email addresses that receive notifications when a user requests a new password, or when a user is locked out of their account. This option defaults to support@nintex.com, but it is highly recommended that this email be changed to an internal email in your organization.