Signature-Device

Enabling external signature device support for Nintex eSign signing requires configuration of both the eSign account and the LocalSign windows application.

Nintex eSign Account Configuration

By default, external signature device support may not be enabled for your Nintex eSign account, so it may be necessary to contact your Nintex eSign support representative in order to enable this feature.

Once LocalSign is enabled, a new option is available for you to configure on individual templates and/or documents. By default the new option to enable signature device support is turned off for templates and documents. This option will need to be turned on for any documents or templates that you plan on using in conjunction with a signature device for signing.

When setting up a new template, the Enable Signature Device Support option can be found under the Advanced Options section of the template setup page.

  • When modifying an existing template, the Enable Signature Device Support option can be found under the Advanced Options section of the template editing form.

  • When setting up a new document, the Enable Signature Device Support option will be available at the bottom of the document setup form.

  • For documents that are dynamically created using the DocumentNOW API, an additional (optional) attribute (SignatureDeviceSupportEnabled) is available that can be used to control this functionality.

LocalSign Configuration

In order to begin using LocalSign for eSign, you will need to configure the LocalSign application to ensure that it is able to communicate with your Nintex eSign site and that the correct signature device plugin has been selected.

To access the configuration options in LocalSign:

  1. From the main menu navigate to Options.

  2. In the Options menu, select Configuration.

  3. Configure the signature device plugin so it can be used by LocalSign. By default Nintex eSign provides plugins for working with Wacom STU signature pad devices and Topaz signature pad devices.

  4. Select the correct plugin that corresponds to the type of signature device you will have attached to your computer for signing purposes. When selecting Topaz, you will also need to select a supported model. Topaz devices also require admin privileges to save their configuration, since it stores its .ini file in the windows directory.