Escalate tasks

You can configure a task to be escalated to a new assignee, if the original assignee does not respond within a specified period of time.

Configure the task escalation

Open the configuration of the Assign a task or Start a task process action.
Select Escalate to person or group from the Escalate and auto-complete options drop-down.

For more information about configuring the task action, see the field descriptions in the relevant task action help topic.