Workflow entitlement and usage
Published workflows that are not limited action workflows are counted towards your workflow usage. Each tenant has a subscription entitlement to determine how many production and development workflows can be published. The type of the workflow or the assigned use is selected when publishing the workflow. For more information about assigned use, see Assigned use when publishing workflows and forms.
Limited action workflows
Limited action workflows are not counted towards the workflow allowance for the tenant. A workflow is considered a limited action workflow when it meets the following criteria:
- It does not start another workflow.
- Has five or less billable workflow actions used to construct production and development workflows that count towards the action count of the workflow. actions and does not include any of the following actions:
- Start workflow
- Start workflow in Nintex Workflow
- Call HTTP web service
- Web request
- Run component workflow
Note: A workflow that includes any of the above listed actions will not be considered a limited action workflow even if the workflow has less than five actions.
For more information, see the Examples of workflows given below.
Billable and non-billable actions
A billable actions is a workflow action used to construct production and development workflows that count towards the action count of the workflow.
Non-billable actions are actions that are not counted towards the action count in a workflow. For example, if a workflow has four billable actions and two non-billable actions, the action count of the workflow will be four as the non-billable actions are not counted.
The actions listed below are non-billable workflow actions:
- Log to History List
- Set Workflow Status
- Pause for Duration
- Nintex Insights - Beacon
- Nintex Insights - Beginning Beacon
- Nintex Insights - Ending Beacon

- The following workflow that has 4 billable actions is a limited workflow action as it does not include an action to start another workflow or the Call HTTP web service action.
- The following workflow has a total of six actions and is still considered a limited action workflow as it includes the Pause for Duration and Log to History non-billable actions which are not counted towards the five-action count.
- The following workflow has less than five billable actions but is not considered a limited action workflow as it includes an action that starts another workflow.