Nintex Process Discovery support and release strategy
The following list represents products/releases and their end-of-life and end-of-support (EOS) dates:
Product/Release |
Release Date |
End of Life |
End of Support |
---|---|---|---|
Nintex Process Discovery 23.8 | August, 2023 | TBD | TBD |
Nintex Process Discovery 22.11 | December, 2022 | September, 2023 | December, 2024 |
Nintex Process Discovery 22.7 and earlier | All versions are end of life |
Product Support Lifecycle Policy
Nintex supports every product release (major releases and minor releases) for a minimum of two years. This is known as the standard support lifecycle of a Nintex Process Discovery release, or a “Supported Release.” During this standard lifecycle, customers with an active support agreement have access to support and new code fixes.
Nintex Process Discovery products will enter an “End of Life” status after the standard support lifecycle ends. When a product release reaches End of Life, development of new code fixes will cease unless a crucial fix is required for a production outage. Security, stability, and performance release packs will continue until the product reaches the end of Extended support. To receive existing code fixes and have access to support, you must have an active support agreement in place.
Once the product has reached the end of Extended support, no new code fixes will be developed. Nintex will endeavor to assist in providing suggested updates in solution design or implementing a workaround. To receive existing code fixes and have access to support, you must have an active support agreement in place.