Nintex Process Discovery support and release strategy
The following list represents products/releases and their end-of-life and end-of-support (EOS) dates:
|
Product/Release |
Standard support lifecycle begins |
Standard support lifecycle ends (End of life) |
|---|---|---|
| Nintex Process Discovery 23.8 | May 2027 | May 2028 |
| Nintex Process Discovery 22.11 | September 2023 | December 2024 |
| Nintex Process Discovery22.7 and earlier | All versions are end of life |
Product Support Lifecycle Policy
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Nintex provides two years of support for major releases from the date of release. Support duration for minor releases is dependent on the corresponding major release. This is known as the standard support lifecycle of a Nintex Process Discovery release, or a “Supported Release.” During this standard lifecycle, customers with an active support agreement have access to support and new code fixes.
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Nintex Process Discovery products will enter an “End of Life” status after the standard support lifecycle ends. When a product release reaches End of Life, development of new code fixes will cease unless a crucial fix is required for a production outage. Security, stability, and performance release packs will continue until the product reaches the end of Extended support.
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No new code fixes will be developed once the product has reached the "End of Life" status. However, where possible, Nintex will assist in providing suggestions to update your solution design or implement a workaround.
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To receive existing code fixes and have access to support, you must have an active support agreement in place.