Nintex RPA (formerly Nintex Kryon RPA) support and release strategy
Currently supported products
The following list represents products/releases and their end of life and end of support (EOS) dates:
|
Product/Release |
Standard support lifecycle begins |
Standard support lifecycle ends (End of life) |
|---|---|---|
| Nintex RPA 25.11 | November 2025 | November 2027 |
| Nintex RPA 24.4 | April 2024 | April 2026 |
| Nintex RPA 23.11 | November 2023 | November 2025 |
Support expired products
The following list represents products/releases that are no longer supported:
|
Product/Release |
Standard support lifecycle begins |
Standard support lifecycle ends (End of life) |
|---|---|---|
| Nintex RPA 22.9.1 | December 2022 | December 2024 |
| Nintex Kryon RPA 22.3.1 | March 2022 | September 2024 |
| Nintex Kryon RPA 21.10 | October 2021 | September 2024 |
|
Nintex Kryon RPA 21.4 and earlier |
All versions are end of life |
|
Product Support Lifecycle Policy
-
Nintex provides two years of support for major releases from the date of release. Support duration for minor releases is dependent on the corresponding major release. This is known as the standard support lifecycle of a Nintex RPA release, or a “Supported Release.” During this standard lifecycle, customers with an active support agreement have access to support and new code fixes.
-
Nintex RPA products will enter an “End of Life” status after the standard support lifecycle ends. When a product release reaches End of Life, development of new code fixes will cease unless a crucial fix is required for a production outage.
-
No new code fixes will be developed once the product has reached the "End of Life" status. However, where possible, Nintex will assist in providing suggestions to update your solution design or implement a workaround.
-
To receive existing code fixes and have access to support, you must have an active support agreement in place.