ServiceNow

The ServiceNow connector Service used to define a connection required for associated actions and start events. Examples include Salesforce and Box. Method of integration to cloud services, business applications and content stores. is used to create connections for ServiceNow actions. Use ServiceNow actions to create, update, delete, retrieve, and query records.

Create a ServiceNow connection

You can create connections from the Automate or Designer page.

Note: Your browser-stored credentials are accessed to create connections. Either clear credentials from browser memory or make sure the stored credentials are for the intended environment.

  1. On the top navigation bar, click Automate, and then select Connections from the left navigation.

  2. On the Connections page, click Add new.

  3. In the Add a new connection section, fill in the fields as follows.

    In this field

    Select or enter the following
    Connector ServiceNow

  4. Click Connect.

  5. In the Configure a connection window, fill in the fields as follows.

    In this field

    Select or enter the following

    Connection name

    A user-friendly name for your new connection.

    Instance name

    The name of your ServiceNow instance.

    Username

    Username of your ServiceNow connection login.

    Password

    Password for your ServiceNow connection login.
  6. Click Connect.

  7. Follow the prompts to enter credentials and grant access to Nintex Workflow Cloud.

    Your new connection appears on the Connections page.

    • On the top navigation bar, click Automate > Workflows, and then select the required workflow.

      • (Or)

    • On the top navigation bar, click Automate > Create workflow.
  2. Click the action you want to add the connection to.

  3. In the drop-down list for Connection, select Add new connection.

  4. In the Configure a connection window, fill in the fields as follows.

    In this field

    Select or enter the following
    SharePoint Online Tenant URL

    URL for your SharePoint Online tenant. Example: https://acme.sharepoint.com

    Connection name

    A name for your new connection

  5. Click Connect.

  6. Follow the prompts to enter credentials and grant access to Nintex Workflow Cloud.

    Your new connection appears in the Connection field of your action or start event.