ServiceNow
The ServiceNow connector Service used to define a connection required for associated actions and start events. Examples include Salesforce and Box. Method of integration to cloud services, business applications and content stores. is used to create connections for ServiceNow actions. Use ServiceNow actions to create, update, delete, retrieve, and query records.
Create a ServiceNow connection
You can create connections from the Automate or Designer page.
Note: Your browser-stored credentials are accessed to create connections. Either clear credentials from browser memory or make sure the stored credentials are for the intended environment.

-
On the top navigation bar, click Automate, and then select Connections from the left navigation.
-
On the Connections page, click Add new.
-
In the Add a new connection section, fill in the fields as follows.
In this field
Select or enter the following
Connector ServiceNow -
Click Connect.
-
In the Configure a connection window, fill in the fields as follows.
In this field
Select or enter the following
Connection name
A user-friendly name for your new connection.
Instance name
The name of your ServiceNow instance.
Username
Username of your ServiceNow connection login.
Password
Password for your ServiceNow connection login.
- Click Connect.
-
Follow the prompts to enter credentials and grant access to Nintex Workflow Cloud.
Your new connection appears on the Connections page.

-
Access the Designer page
- On the top navigation bar, click Automate > Workflows, and then select the required workflow.
(Or)
- On the top navigation bar, click Automate > Create workflow.
- Click the action you want to add the connection to.
-
In the drop-down list for Connection, select Add new connection.
-
In the Configure a connection window, fill in the fields as follows.
In this field
Select or enter the following
SharePoint Online Tenant URL URL for your SharePoint Online tenant. Example: https://acme.sharepoint.com
Connection name
A name for your new connection
-
Click Connect.
-
Follow the prompts to enter credentials and grant access to Nintex Workflow Cloud.
Your new connection appears in the Connection field of your action or start event.