Task reminder
Sends notifications to the approvers or reviewers of an outstanding task.
This action allows for reminder scenarios as seen below.
For example, let's say you have an approval task assigned to a set of users. After a configured delay, you want to send a notification to any approvers still required to respond. The approval task will repeat waiting and sending messages 3 times. If the original approval task allows LazyApproval, the reminder notification will include the LazyApproval token in the subject to allow the workflow replies send to it.
Options within the action
Action ID
Specify this workflow variable to nominate which request approval/review/data action to send reminders regarding.
When configuring a Request Approval, Request Review or Request Data action, nominate a workflow variable of type Action ID to store the assigned workflow action ID.
Number of reminders
The action will repeat the delay and notifications this number of times.
Time to reminder
The delay the action will wait inbetween sending each reminder.
The action will start with a delay, so no external delay action is required. The total time is calculated by summing all fields, regardless of the Time Calculation option selected. For example, 4 days and 4 minutes will be calculated as 96 (24x4) hours and 4 minutes.
Time calculation
Specifies whether or not hours outside the work week should be included when counting down to send a reminder.
During business days only
The During business days only option will specify that weekends or holidays are not included in the count down, but after hours on a business day are.
Example:
- A reminder starts counting down Friday morning and is configured to wait 1 day (the work week is defined as Monday to Friday).
- A reminder will be sent Monday morning, weekends are not included in the count down.
During business hours only
The During business hours only option specifies that only business hours are used in the count down.
Example:
- A reminder starts counting down Wednesday at 4pm and is configured to wait 4 hours (the work day is defined as Monday to Friday, 8am to 5pm).
- A reminder will be sent at 11am on Thursday, after business hours are not included in the count down.
Neither option
If neither option is selected, all hours will be included in the count down.
Examples:
- A reminder starts counting down Friday morning and is configured to wait 1 day.
- A reminder will be sent Saturday morning, weekends are included in the count down.
- A reminder starts counting down Wednesday at 4pm and is configured to wait 4 hours.
- A reminder will be sent at 8pm on Wednesday, after business hours are included in the count down.
To manage holidays for your site or site collection, see Manage holidays (sites and site collections).
CC
The CC field sets read only users who will receive the notification. CC recipients are not able to respond to the tasks.
To search for users or groups, click 
(Browse) on the right of the text box to access the Select People and Groups dialog box. For more information on this dialog box, see Select People and Group dialog box.
BCC
The BCC field sets read only users who will receive the email. BCC recipients are not able to respond to the tasks. Other users addressed in the email via the To, CC and BCC fields will not be able to see any addresses in the BCC field. To set the BCC field, enter the account name, or alternatively, select the address book icon for additional options.
From
The From field sets the user or domain group that will appear as the sender of the message.
This setting applies to emails only. If no From user or domain group is specified, the From address configured in Global Settings will be used.
Subject
The subject field of the notification.
Attach file
Adds a file attachment to the reminder. Applies to list and document workflows only. When selected, the following actions occur:
- Document workflow: Attaches the document on which the workflow is running to the reminder notification.
- List library: Sends the document attached to the list item in the reminder notification when the workflow is run.
Format
This sets the format of the email.
Selecting:
- Rich Text enables italicize, bold, underline and indent information within the email using simple HTML styles provided by the SharePoint rich text tool bar.
- Plain Text is simply the text without any stylized formatting.
Notification body
The body of the notification will adapt depending on whether the Rich Text or Plain Text format is selected. Within the space provided enter the content for the notification as straight text and Inserting reference fields from with the workflow.
Delivery type
Delivery type is the method of delivering the notification to the recipients.
Available delivery options; Email, User preference or Instant Message (if enable on the server). For information on User preference, please refer to the Configuring user preferences.
Please note: Nintex does not provide support for troubleshooting email, SMS or LCS systems.