Reflects the current release of Nintex for SharePoint 2016. For your version, please access assistance through the Help button in the product.

Uninstall Nintex products

This topic describes how to uninstall Nintex Workflow and Nintex Forms completely. Follow these instructions for servers on which you do not intend to reinstall Nintex products.

If you plan to reinstall the Nintex platform

To facilitate an easy reinstall of Nintex products, perform the following tasks prior to uninstalling the Nintex platform.

Perform a complete uninstall

Completely uninstalling Nintex Workflow and Nintex forms involves removing Nintex solutions, databases, web.config entries, and external platform components, as well as SharePoint libraries and lists used to interact with Nintex products.

Note: Retracting Nintex solutions from SharePoint will not remove Nintex External Relay Service. If Nintex External Relay Service is not stopped before retracting related solutions, then the retraction may fail due to locking issues. See instructions below to remove Nintex External Relay Service.

To uninstall Nintex features and solutions

  1. Disable Nintex features on all relevant sites and site collections in SharePoint.

    1. Nintex Workflow: Disable Nintex features on all sites using Nintex Workflow.

    2. Disable Nintex features on all site collections using Nintex products.

      Nintex features for site collections include external forms as well as Nintex Workflow.

  2. Nintex Forms - External forms: Disable external forms options and services.

  3. Deactivate Nintex features for all relevant web applications.

  4. Stop all Nintex services by disabling related features as follows.

  5. Retract and remove Nintex solutions in the following sequence.

    nintexworkflow2016enterprisefeatures.wsp

    nintexworkflow2016.wsp

    nintexworkflow2016core.wsp

    nintexforms2016core.wsp

    nintexforms2016.wsp

    nintexexternalconnection.wsp

    nintexcommon.wsp

    Steps to retract and remove a solution: 

    1. On the Central Administration Home page, click System Settings and then click Manage farm solutions.

    2. On the Solution Management page, click the name of the solution.

    3. On the Solution Properties page, click Retract Solution. The Solution Management page is redisplayed.

    4. Click the name of the solution again.

    5. On the Solution Properties page, click Remove Solution. The Solution Management page is redisplayed.

  6. Nintex Forms: Delete the following content types and related tasks from all SharePoint lists and sites.

To remove Nintex databases

To remove Nintex web.config entries

  1. On the server’s file system, navigate to the folder hosting the web application.

    Default path: C:\inetpub\wwwroot\wss\virtualdirectories\80

  2. Open web.config with a text editor.

  3. Find and delete any of the following references.

    Nintex.Workflow

  4. In SharePoint 2016 Management Shell, use the following commands to remove the farm properties added by Nintex Workflow.

    $farm = get-spfarm

    $farm.properties.remove(“NintexWorkflowServer2016License”)

    $farm.properties.remove(“NW2007ConfigurationDatabase”)

    $farm.update()

    Note: The "NW2007ConfigurationDatabase" reference is correct.

To remove Nintex External Relay Service

  1. Obtain a login account that meets the following requirements.

  2. Access SharePoint 2016 Management Shell.

    Note: Alternatively, you may also run this script in Windows PowerShell. If you do, you need to add the following line to the script: Add-PSSnapin ‘Microsoft.SharePoint.PowerShell’

  3. Enter the following script on each server that is hosting Nintex External Relay Service.

    Script (.zip): Right-click to save a copy

    Note: This script attempts to stop and uninstall all instances of Nintex External Relay Service and remove Windows and SharePoint services related to Nintex External Relay Service. However, related files remain on the server, typically at the following path. C:\Program Files\Common Files\microsoft shared\Web Server Extensions\16\BIN\ExternalPlatform\

  4. Access the SharePoint 2016 Management Shell; at the SharePoint PowerShell command prompt, type the following, where http://mysharepoint:12345 is your Central Administration web application URL.

    Disable-SPFeature -Identity NintexLiveAdminLinks -url http://mysharepoint:12345

    Uninstall-ExternalPlatform

    Uninstall-SPSolution -Identity NintexExternalConnection.wsp

    Remove-SPSolution -Identity NintexExternalConnection.wsp

    Note: Select "Y" for all confirmation prompts.

To remove SharePoint libraries, lists, and content types

  1. Nintex Workflow: Delete the following libraries, lists, and (optionally) content types.

    Libraries and lists:

    Content types: 

  2. Nintex Forms: Delete the following content types and related tasks from all SharePoint lists and sites.