Configure SharePoint email prerequisites

This section provides instructions for completing SharePoint email settings that are required for using LazyApproval and sending email from Nintex workflows. SharePoint email settings include configuring incoming email, confirming that required services are running, and ensuring that incoming emails are sent to the correct servers.

To configure incoming email for the farm

• See the following Microsoft article: Configure incoming email for a SharePoint 2013 farm.

  SharePoint automatically populates the incoming email address for the farm using the fully qualified domain of the server. To view or edit this address, go to the Central Administration Home page, click System Settings, and then click Configure Incoming E-mail Settings.

To confirm that required services are running

• On each server in your farm that is running the service Microsoft SharePoint Foundation Incoming E-Mail, do the following: 

  For this service...	Do this to confirm that the service is running:
  Microsoft SharePoint Foundation Incoming E-Mail	On the Central Administration Home page, click Manage servers on this farm (under System Settings).
  Microsoft SharePoint Foundation Web Application	On the Central Administration Home page, click Manage servers on this farm (under System Settings).
  SMTP	Reference the "Install and configure the SMTP service" section of the following Microsoft article: Configure incoming email for a SharePoint 2013 farm.

To ensure that incoming emails are sent to the correct servers (environments with multiple front-end servers)

• Configure your load balancer to forward incoming emails to servers with the SMTP service enabled. Refer to your organization's SharePoint environment documentation.