Working with Microsoft 365 Exchange Modern Authentication

In order to keep allowing Nintex Robots to receive and send emails through Microsoft Exchange when running automations, you need to configure the relevant components to support the new modern authentication method.

Due to a recent upgrade in Microsoft, multi-factor authentication (MFA) is now necessary. To configure Microsoft 365 authentication in Azure without MFA, see Modern Authentication in Azure.

Microsoft's modern authentication method affects Nintex RPA in the following aspects:

  • CV (Credentials Vault) in the Nintex Admin Tool - introducing new fields to support Microsoft modern authentication method (Application ID/Tenant ID and Client ID/Object ID)

  • Advanced Commands that use Microsoft Exchange (Send and Get Email AC) - introducing new fields to support Microsoft modern authentication method (Application ID/Tenan tID and Client ID/Objec tID)

  • Email Triggers in the Console Plus.

Retrieve the relevant ID values from Microsoft Azure portal

Go to the Email application of your organization in your Microsoft Azure portal and copy the Application and Object ID values to your clipboard.

Example:

Configure the ID values in the Credentials Vault or insert them manually into email commands and triggers

You can insert the copied values into one of the following options:

  1. Credentials Vaults in Nintex Studio (recommended for scalability)

    This option allows you to create the credentials and re-use them in the library.

    See Creating OAuth Credentials for more details.

  2. Send/Receive Email Message Advanced Commands (manual insert per each command per each email domain/user).

    See the Advanced Commands Send Email Message and Get Email Message for more details.

  3. Enable Email Triggers in Console Plus to work with Microsoft Exchange 365 modern authentication.

    See Creating Email Triggers for more details.