Health Check Tool

Gone are the days of endless, back-and-forth emails and conversations between customers and Customer Support in attempts to validate that the computer is ready for installation of the RPA server. Although communication is still critical before installation, validating that the computer is ready, the ports are open, the memory and CPU is sufficient, and so on; just became so much easier. We created a Health Check Tool, to ease and shorten installation and upgrade by helping you validate that all prerequisite requirements are met.

Be sure to check all system requirements prior to installation.

The Health Check Tool is simple to install and is comprised of only two parts:

  1. EXE file

  2. JSON file

This testing tool can be performed in-person by Customer Support before installation; or you can simply do the test on your own.

The test is separated in categories:

  • Connectivity

  • Database

  • Hardware

  • Software

Under each category, there are several checkups that are performed. You have the option of selecting which will be done, by checking or unchecking the boxes. Once your choice selections have been made, you will be able to see how many checkups will be performed by looking at the listed number.

Upon test completion, a Test Summary output will be created.

This output can be exported in PDF, Excel, or JSON format from the Export button on the upper right side. This enables you to easily share the test results with Customer Support, or to an IT professional who is aiding in the installation or upgrade.

Additionally, besides for the Test Summary, a full list of Test Details are available for completed tests. They are designed to be as specific as possible for error descriptions.