We're updating some of our product names. K2 Five will soon be Automation On-Prem. You may see both product names in our help pages while we make this change.

Retry-Close

This content applies to legacy design tools (such as K2 Studio, K2 for Visual Studio, or the Silverlight-based K2 workflow design tool). If you have upgraded from K2 blackpearl 4.7 to K2 Five, these tools may still be available in your environment. These legacy tools may not be available in new installations of K2 Five. These legacy tools may also not be available, supported, or behave as described, in future updates or versions of K2. Please see the legacy component support policy for more information about support for these components.

What does it do?

The Retry-Close outcome template adds a retry or close branch to the workflow step.

How is it used?

Retry close branches can be used to allow a second attempt at approval. The Retry branch runs the parent workflow step a second time, which can be used if there is insufficient information to approve or deny the request at the time the workflow is run. The Close branch provides space for termination of the workflow.