Scenario: 5 Recipients, 2 Responses, 1 Approved action

In this scenario, a task is sent to five recipients, namely Codi, Bob, Dennis, Holly, and Erica. They can either Approve or Reject the task, which completes when one of the recipients responds with Approve or if two of the recipients responds with Reject.

If you want to know how to configure the task step for this scenario, skip ahead to How to configure the Task step.

Task list behavior for Recipients

The workflow starts and sends a task to all recipients. The task shows in the My Task section in K2 Workspace (Desktop) for each of them because, at this stage, nobody has opened the task and it is available for everyone to open. Codi opens the task and takes ownership of it. This means that Codi takes one of the two available responses for the task. The task is still available for any of the remaining four recipients and shows in their inbox.

Bob opens the task and takes ownership of it. He takes the second and final available response. In this scenario, you specified that only two responses are needed which means that the task is no longer available for the remaining recipients (even though Codi and Bob have not yet actioned it).

In this scenario, you configured the custom voting rule to wait for either one approved action or two reject actions. Codi rejects the task which means the task stays available for Bob. Bob approves the task and this is the first Approve response. The workflow continues because one person chose the Approve action.

The animation below illustrates the path from when the task is assigned to the recipients to when it completes.